Windows 10: The person I was having a live chat with, Rucita, has gone offline whilst using Quick Assist

I was having a live chat session with Rucita and the computer was restarted and I no longer have contact. I have been left in limbo because the issue I was having has not been fixed.

:)

 

My Facebook Chat remains offline

• My facebook and google contacts remains offline in my phone instead of a good internet connection and the settings switched to available and recommended one.
  
  I have already tried most of the suggestions posted in the community related to the very problem, but unfortunately none of them are working.
• I am also unable to switch my facebook chat in live messenger to online; however the problem is not with the Google chat in the live id.
  
  I can switch my Google chat to online and offline as many times I want, but can't do the same with my Facebook chat.
• kindly give me a working suggestion.
  

 

Annoying sound in Windows 10 Quick Assist...

Quick Assist Audio "I can hear myself over my speakers while chatting in a teams call with the end user!" There should be a mute button built into Quick Assist. The Fix: (yep, a workaround) In your "System Tray" right click on the speaker icon (step 1) and choose "Open Volume Mixer" (step 2) Mute the app "Quick Assist" (step 3)

 

Live chat support - Talk to a person feature not working

I've been trying to get support from the live chat of both Skype and Microsoft (including the Get Help app of Windows). None of the topics suggested addresses my question, so the chat app finally gives the "Talk to
a person" option. When I click it, nothing happens. It's supposed to give options like 'call me back' or 'chat with a person' etc, but none of those options appears. There's just a box that says "Talk to a person" but the options are not visible. Is this just
a glitch, or is the live chat with a person feature not yet functional?