Windows 10: The 'Personal' Tab in 'Films and TV' has disappeared.

Discus and support The 'Personal' Tab in 'Films and TV' has disappeared. in Windows 10 Gaming to solve the problem; I use this app everyday to listen to music or videos I have on my computer. It was when I accidently clicked on the app that I noticed the folders I am... Discussion in 'Windows 10 Gaming' started by JoshWilhite, Oct 10, 2024.

  1. JOSHWILHITE
    JoshWilhite Win User

    The 'Personal' Tab in 'Films and TV' has disappeared.


    I use this app everyday to listen to music or videos I have on my computer. It was when I accidently clicked on the app that I noticed the folders I am used to seeing when opening were gone and I was on the "Explore" page. I tried resetting it, uninstalling it. Those didn't work. Please help

    :)
     
    JoshWilhite, Oct 10, 2024
    #1
  2. XXXDANNYXXX
    xxxdannyxxx Win User

    Films & Tv App

    Hi Guys

    In the Films & Tv app is it possible to get my personal films to arrange by folder rather than all listed by name. I'm sure I had it like that but something has changed and now there all listed on one page sorted by name.

    Info - My movies are all stored on an external Hdd in a few different folders not in the default Videos folder

    Cheers Danny
     
    xxxdannyxxx, Oct 10, 2024
    #2
  3. XIAINX
    xIainx Win User
    Films & TV App

    Hi Justine,

    thank you for helping me. I followed the steps that you outlined in your reply, but when I reached step 3 a small frame opened, however, I could not edit to remove the device. This was display only. The document appears to be saying you can only remove a
    device by logging in to that device.

    For your info I am running Windows 10 Pro in S mode. version 1803 OS build 17134.254.

    In the support documents is says:-

    How to see your devices

    To find out how which and how many devices are currently associated with the Films & TV app:

    1. Start the Films & TV app.
    2. Go to Settings and tap or click Show my download devices.The pop-up window will display the various devices to which you can download your purchases.
    How to remove a device

    Note You can only remove one device every 30 days.

    To remove a device:

    1. Sign in to the device that you want to remove.
    2. Start the Films & TV app.
    3. Go to Settings and tap or click Download devices.
    4. Tap or click Remove this device.

    Many thanks
     
    xIainx, Oct 10, 2024
    #3
  4. XIAINX
    xIainx Win User

    The 'Personal' Tab in 'Films and TV' has disappeared.

    Films & TV App

    How do I remove a device that I have listed as being able to download movies when the device is broken and I cannot logon to it? The help seems to suggest, you logon to the device then go to the Films & TV app and select settings. In this path you can
    then select Remove this device. Problem is I cannot logon to that device. Any ideas? Thanks
     
    xIainx, Oct 10, 2024
    #4
Thema:

The 'Personal' Tab in 'Films and TV' has disappeared.

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