Windows 10: The phone can't connect to link to MyAsus

I previously linked my android phone with Phone Link app but now I'm trying to link my android phone to MyAsus app. While enable phone calls on PC it keep saying unlink from that application what to do now can anyone tell me?OS: Windows 10 Home editionPhone: Samsung Galaxy F41android 12

:)

 

MyASUS App Is Running but Is Invisible

Hello Luiz,

Thanks for reaching out. I ran winver and it returned "Version 21H2 (OS Build 19044.1826)".

I just went through all the steps you listed out. Unfortunately, when I opened the MyASUS app, I'm still experiencing the same thing I outlined earlier.

Some things I should mention:

1. MyASUS was pre-installed when I purchased my laptop.
   
2. I have periodically updated some programs on my laptop using the Armoury Crate app. Specifically, under the Device and Component section, I updated the Device Kit - ASUS framework service.
   
   • The version of the ASUS framework service according to the app is "Version 3.0.0.4". The update was available on "Date: 2022/06/27" and I had updated it today on 2022/07/13.
     

 

My Phone Explorer connecting advice

I have never seen this error.

These suggestions are just ideas

1 Since you started off saying you had "established contact between my PC and MPE and started checking out the many useful services it provides" I wonder if you have since altered anything to do with the connection type [USB / WiFi hotspot / WiFi network / ...].

2 In the instructions listed in that MPE forum link, have you done the procedure in the line "ATTENTION: On Android 4.2.2 and newer the USB-Debugging option is hidden, here is a tutorial how to unlock USB-Debugging for this devices:"? Here's a direct link to the right page in their forum - How to use MyPhoneExplorer with an Android Device - MPEForum
{I've now added this link to the earlier post because I realised that I had referred to it within a general MPE forum link as just some sort of 'info' link even though it was crucial}
3 Connect the phone by USB and check it appears as a drive in File explorer & that you can browse it [you don't need MPE for this to work and any problems would probably mean the correct driver had not been installed]

4 Do you get the same error if the phone is disconnected [i.e. it is a problem on the computer rather than between the computer & the phone]?

5 Does the phone's MPE client start running when you try to run MPE on the computer? Does Google PlayStore show that it needs updating? We used to have to start it separately but mine just starts automatically these days.

6 Do you get the same error whether it is a WiFi connection or USB connection? Or have you only tried USB so far?


Denis

 

MyASUS App Is Running but Is Invisible

Hello,

I've been having some issues with the MyASUS app. When I try to launch the app, the program icon appears in the taskbar. However, when I hover over the taskbar icon, the little preview window that pops up is blank. Whenever I hover over the preview window, it shows an invisible window on my screen. When I click on the preview window, nothing seems to happen.

I've tried various methods to resolve this.

• I've tried to Repair and Reset MyASUS via the Settings app.
  
• I have tried uninstalling and reinstalling the app via the Microsoft Store and made sure it was up-to-date.
  
• I used the ARMOURY CRATE app to update some software required by MyASUS.
  
• I have restarted my computer several times in the process.
  
• I have tried methods 1-6 of the following guide: https://www.minitool.com/backup-tips/windows-10-apps-not-working.html.
  
  • I am not willing to try methods 7-9 given my current time and work constraints.
    
• I've ensured that I'm up-to-date on any Windows updates that I needed to install via the Settings app.
  

Just several hours ago, I was using the app just fine. I primarily use MyASUS for the Battery Health Charging and TaskFirst features.