Windows 10: The previous system shutdown was unexpected. I want more info on the crash

Discus and support The previous system shutdown was unexpected. I want more info on the crash in Windows 10 Gaming to solve the problem; What is causing the problem, is it a power problem? Event Viewer and nfo file... Discussion in 'Windows 10 Gaming' started by BombaVoyage, May 26, 2022.

  1. BOMBAVOYAGE
    BombaVoyage Win User

    The previous system shutdown was unexpected. I want more info on the crash


    What is causing the problem, is it a power problem? Event Viewer and nfo file

    :)
     
    BombaVoyage, May 26, 2022
    #1
  2. VIJAYA KUMARI 1
    Vijaya Kumari 1 Win User

    The previous system shutdown was unexpected

    Hi,

    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

    I’m sorry to know that your Computer shuts down automatically and gets error code
    6008, "The previous system shutdown was unexpected".

    I apologize for the inconvenience caused to you and I appreciate the efforts who took to resolve the issue. I will be happy to assist you with this.

    Please refer the suggestions given by
    Ronald K     using the below link and check if that helps.

    http://answers.microsoft.com/en-us/...expected/77a23b0a-5b8d-4bcf-8688-046a2607af51

    Also refer the suggestions given by Shinmila H using the below link and check if that helps.

    http://answers.microsoft.com/en-us/...t-id6008/0790ff7c-76cd-4bfe-8202-a3d0c08c49ea

    Note : This article applies to Windows 10 also.

    Please let us know, if you need any further help and we would be glad to assist you further.

    Thank you.
     
    Vijaya Kumari 1, May 26, 2022
    #2
  3. DANNYH5
    dannyh5 Win User
    The previous system shutdown was unexpected windows 10

    ok i went in Event Viewer and found 4 Critical so i went and looked at Reliability Monitor as well and seen that all 4 Critical line up with when my pc rebooted on me. all the reboots seem to happen about 20 min's after it say's The Previous system shutdown
    so i hope this helps to fix this problem.

    Event Viewer

    --------------

    Level Date and Time Source Event ID Task Category KeyWords OpCode

    ------- ----------------- ----------- ----------- ---------------- ------------- ----------

    Critical 9/15/2016 6:47:28 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 9/14/2016 7:21:16 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 9/7/2016 12:36:31 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 8/29/2016 1:15:39 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Reliability Monitor

    ---------------------

    The previous system shutdown at 6:35:44 PM on ‎9/‎15/‎2016 was unexpected. = Rebooted at 6:48 pm.

    The previous system shutdown at 7:01:05 PM on ‎9/‎14/‎2016 was unexpected. = Rebooted at 7:21 pm.

    The previous system shutdown at 12:11:16 PM on ‎9/‎7/‎2016 was unexpected. = Rebooted at 12:36 pm.

    The previous system shutdown at 12:50:57 PM on ‎8/‎29/‎2016 was unexpected. = Rebooted at 1:15 pm.
     
    dannyh5, May 26, 2022
    #3
  4. DANNYH5
    dannyh5 Win User

    The previous system shutdown was unexpected. I want more info on the crash

    The Previous System Shutdown Was Unexpected Windows 10

    ok i went in Event Viewer and found 6 Critical so i went and looked at Reliability Monitor as well and seen that all 6 Critical line up with when my pc rebooted on me. all the reboots seem to happen about 20 min's after it say's The Previous system shutdown
    so i hope this helps to fix this problem.

    Event Viewer

    --------------

    Level Date and Time Source Event ID Task Category KeyWords OpCode

    ------- ----------------- ----------- ----------- ---------------- ------------- ----------

    Critical 9/19/2016 3:29:50 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 9/17/2016 3:24:03 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 9/15/2016 6:47:28 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 9/14/2016 7:21:16 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 9/7/2016 12:36:31 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 8/29/2016 1:15:39 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Reliability Monitor

    ---------------------

    The previous system shutdown at 2:58:16 PM on ‎9/‎19/‎2016 was unexpected. = Rebooted at 3:30 pm.

    The previous system shutdown at 3:22:11 PM on ‎9/‎17/‎2016 was unexpected. = Rebooted at 3:24 pm.

    The previous system shutdown at 6:35:44 PM on ‎9/‎15/‎2016 was unexpected. = Rebooted at 6:48 pm.

    The previous system shutdown at 7:01:05 PM on ‎9/‎14/‎2016 was unexpected. = Rebooted at 7:21 pm.

    The previous system shutdown at 12:11:16 PM on ‎9/‎7/‎2016 was unexpected. = Rebooted at 12:36 pm.

    The previous system shutdown at 12:50:57 PM on ‎8/‎29/‎2016 was unexpected. = Rebooted at 1:15 pm.

    also on 9/17/2016 there is this as well.

    Windows Stopped Working 9/17/2017 3:24 pm

    Description

    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ea (0xffffcc0d874ad800, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: fe234119-9df5-49e0-bf80-3fb4d7066e94.

    so come on Microsoft please fix this as can clearly see it is not a hardware issue is is a software issue. i know it's doing the restart/reboot to protect my pc which is good but for real please fix this as i have seen other's with same issue iam up to date
    on updates as it just did the batch from 9/13/2016 yesterday 9/18
     
    dannyh5, May 26, 2022
    #4
Thema:

The previous system shutdown was unexpected. I want more info on the crash

Loading...

  1. The previous system shutdown was unexpected. I want more info on the crash - Similar Threads - previous system shutdown

  2. The previous system shutdown was unexpected

    in Windows 10 Gaming
    The previous system shutdown was unexpected: My computer keeps crashing from time to time, most frequently when playing various 3D games. I have replaced the PSU and have updated my BIOS to the latest version, which didn't solve the problem.I have checked other similar posts and it seems that I would need additional...

  3. The previous system shutdown was unexpected

    in Windows 10 Software and Apps
    The previous system shutdown was unexpected: My computer keeps crashing from time to time, most frequently when playing various 3D games. I have replaced the PSU and have updated my BIOS to the latest version, which didn't solve the problem.I have checked other similar posts and it seems that I would need additional...

  4. The previous system shutdown was unexpected

    in Windows 10 Gaming
    The previous system shutdown was unexpected: I keep getting consistent bsod This is what I found in event logI have tried: + check, scan, restore health & scansfx in cmd and found no corrupt files+ Doing full scan of the microsoft safety scanner and nothing wrong, too+ Download win11 ISO: my PC can't install this: And...

  5. The previous system shutdown was unexpected.

    in Windows 10 Gaming
    The previous system shutdown was unexpected.: Id : 6008 LevelDisplayName : Error TimeCreated : 09/12/2023 18:54:29 Message : The previous system shutdown at 18:34:30 on ‎09/‎12/‎2023 was unexpected.Please find out the issue if you can. Thank you....

  6. The previous system shutdown was unexpected.

    in Windows 10 BSOD Crashes and Debugging
    The previous system shutdown was unexpected.: Id : 6008 LevelDisplayName : Error TimeCreated : 09/12/2023 18:54:29 Message : The previous system shutdown at 18:34:30 on ‎09/‎12/‎2023 was unexpected.Please find out the issue if you can. Thank you....

  7. The previous system shutdown was unexpected

    in Windows 10 Software and Apps
    The previous system shutdown was unexpected: Reliability history reports "The previous system shutdown at 9:55:28 PM on ‎11/‎15/‎2023 was unexpected"there are multiple instances the same as this. No other critical errors affecting reliability but this. Tried not shutting down for 2 weeks, no more critical errors. Then...

  8. The previous system shutdown was unexpected.

    in Windows 10 Gaming
    The previous system shutdown was unexpected.: Seems to happen whenever I'm watching videos, but it's not reproduceable so it might not have anything to do with it. It may happen once or twice a week at random.Machine is alredy old from 2014, daily work and gaming use, and originally I tought it was the graphics card, as...

  9. The previous system shutdown was unexpected.

    in Windows 10 BSOD Crashes and Debugging
    The previous system shutdown was unexpected.: Seems to happen whenever I'm watching videos, but it's not reproduceable so it might not have anything to do with it. It may happen once or twice a week at random.Machine is alredy old from 2014, daily work and gaming use, and originally I tought it was the graphics card, as...

  10. The previous system shutdown was unexpected. I want more info on the crash

    in Windows 10 Software and Apps
    The previous system shutdown was unexpected. I want more info on the crash: What is causing the problem, is it a power problem? Event Viewer and nfo file https://answers.microsoft.com/en-us/windows/forum/all/the-previous-system-shutdown-was-unexpected-i-want/69949199-3038-429c-8414-894725cd2d0c