Windows 10: The privacy window under the settings tab refuses to open

I used SFC /scannow in 'safe mode with cmd'. It claimed to have fixed whatever was supposedly corrupted, but it still won't open. In fact, NONE of the screens under the privacy tab are opening. I have no idea what's going on. The image below shows the window screen I'm referring to. Nothing in it opens. The window just closes no matter what I click on, whether it be 'microphone', 'camera', etc.




:)

 

Windows 10 Creators Update to Feature New Levels of Privacy Control

Just a tiny step closer before I'll upgrade to windows 10....

 

settings refuses to open

Does it crash when opening from the Start (cog icon) and when searching for "Settings app" in Cortana?

Can you check if the Settings actually closes;

1. Click on Settings even though it will disappear.

2. Right click bottom of screen (taskbar) and select Task Manager. It should open in the Processes tab.

3. See if Settings is displayed in the list of processes.

The common solution provided in the forum is creating a new user account. The steps are here ->

Settings doesn’t launch, or launches the Store instead

 

Privacy Microphone Settings Not Working.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that the Microphone Privacy settings for the Xbox Game Recorder is not working.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)
• What is the make and model of the PC?
• Are you aware of any changes on the PC prior to this issue?

Meanwhile, we would suggest you to perform these steps and check.

1. Press Windows + R key to open Run command.
2. Type mmsys.cpl and click Ok.
3. Select the Recording tab from the top.
4. Right click on the microphone and select both
   Properties.
5. Click on Listen tab and check the box beside Listen to this device.
6. Click on Apply and OK.

If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
create a local user or administrator account in Windows 10.



Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator