Windows 10: The problem of connecting bluetooth to the laptop

Hello, my hands-free model is Galaxy Buds 2 and my laptop modelDevice name DESKTOP-CSF611QProcessor IntelR CoreTM i9-9880H CPU @ 2.30GHz 2.30 GHzInstalled RAM 64.0 GB 63.8 GB usableDevice ID 0BEE6EE6-31CF-4739-81D0-B717AF0A5306Product ID 00329-00000-00003-AA722System type 64-bit operating system, x64-based processorPen and touch No pen or touch input is available for this displaythere isFor a few days, when I connect the handset to the laptop, it disconnects and connects automatically, or it is connected, but the sound stops after a few seconds. I think it has something to do with my lap

:)

 

Connecting problem with my bluetooth earphones..

Hi, Prasun

Welcome to the Microsoft Community.



If you are experiencing connectivity issues and audio problems with your Bluetooth headset on your laptop, you can take the following suggestions to troubleshoot:

• Update Bluetooth drivers: Make sure the Bluetooth drivers for your laptop are up to date. Outdated drivers can cause connectivity issues and audio problems. Visit the manufacturer's website or use the Driver Update Utility to check for and install any available Bluetooth driver updates.
  
• Disable other Bluetooth devices: If the laptop is connected to more than one Bluetooth device, such as a mouse or keyboard, try temporarily disconnecting them. Sometimes conflicts between different Bluetooth devices can cause connection and audio problems.
  

If none of the above steps solves the problem and resetting, reinstalling and other devices have been tried, then the laptop's Bluetooth module may have a hardware or compatibility issue. In this case, you may need to contact the laptop manufacturer's technical support or consider using an external Bluetooth adapter as an alternative solution (I understand that external Bluetooth adapters are not expensive).



If there is anything not clear, please do not hesitate to let me know.



Best Regards

Martin | Microsoft Community Support Specialist

 

Laptop Bluetooth Problems D:

Hello El Mayo just a few questions about your problem,
What type of Cell Phone and Laptop are you using and what sort of steps have you already attempted to solve this problem?

Thanks!

 

PROBLEME with BLUETOOTH on NOKIA 6700 CLASSIC !!!

HI.

I HAVE A PROBLEME WITH BLUETOOTH ON MY NOKIA 6700 CLASSIC ........... BLUETOOTH can't be activate.

* I FOLLOW THIS STEPS ;

• menu
• settings
• connectivity
• bluetooth
• activate

but he doesn't activate ........................................... so please help me!!!! .

P.S : thanks for your future suggestions