Windows 10: The product key does not accept the letter z

The product key does not accept the letter z

:)

 

Valid Win7 Product Key not accepted by Win 10 upgrade

Hi,

I did not realise I had been at all vague, my apologies.

Unfortunately my neighbour now has his laptop back as I got nowhere. I have suggested he wait until the windows 10 upgrade system makes it available through windows update (it is in the queue).

As stated, I have tried running from the media created by the media creation tool to a USB (this is what I used to successfully upgrade my laptop and surface Pro). I have also run the media creation tool and opted for it to upgrade directly rather than save the files.

The operating system is Win7 Home premium OEM version. The key is valid and I re-validated it to be sure with the MS online actvation system. The laptop is 64-bit.

On each occasion it goes through the initial install steps and then gets to the screen where it asks for the product key.

On this screen there is no skip option and as the product key is not accepted, the only option is to cancel the install.

For some reason the upgrade seems to be taking a different path on this machine and does not give the skip option.

Regards
Mike

 

How to disappear the Z partition in "This PC"

Hi Disal,

To delete the Z: drive partition, please follow the steps below:

• Press Windows Key + R. Type diskmgmt.msc, then hit
  Enter.
• Right-click on the partition, then select Delete Volume to delete a partition.
  

Note: This option deletes every single file on the partition, please be careful when using it.

We also suggest running Microsoft Safety Scanner to scan and protect your computer from any viruses.

Update us with the result.

 

product key contains a Z which cannot be used

Hi George

The characters not allowed in a Windows 10 licence key are:

Numbers (0, 1 and 5)

Letters (A, E, I, L, N, O, S, U, and Z)

Where did you obtain your product key for Windows, was that from a 3rd party seller or on the Internet

If that is printed on a sticker, are you sure you are reading that product key correctly, is that perhaps a 2?