Windows 10: The RAM and Processor shows not available in My PC properties

The properties of My PC shows that the processor and RAM as not available. I tried the workaround of enabling the Windows Mangement Instrumentation service. It still shows as not available. I cannot format my PC currently as I am having some important work at hand. Will appreciate if I recieve a resolution in this end.

:)

 

System Properties

I get to my computer by going to properties of the
this PC icon. But it shows processor and ram as not available.

 

Processor and Ram not showing up in computer properties

I've been trying to figure out how to fix this and I've tried a number of methods.

Windows Management Instrumentation was and is already enabled. (I tried restarting it, etc.) so that isn't the issue.

I've had this PC for years and I did install 16 gb of ram back many months ago but this started happening a few weeks ago. (I haven't really bothered since because it hadn't seemed to change anything on my PC)

Until recently there has been correlation with the issue and a certain game crashing, PUBG. Someone described the exact issue I was having with the game and they had the exact problem with their processor and ram not displaying and when they fixed it, the
game worked. There may or may not be correlation but either way, I'd like to see my ram and processor displayed again.

Thanks,

John

 

Windows shows 8GB RAM installed but 4GB RAM is usable

Hi There,

I've just upgraded my pc from 4GB RAM to 8GB RAM. Windows seems to have detected this upgrade but why does it show as only 4GB RAM available. The following is what I have tried so far with no luck:

• I have tried the msconfig method on ensuring maximum memory is not checked.
• physically removed the new RAM and reinstalled it

Any thoughts/suggestions on how i can resolve this matter?

Thanks