Windows 10: The recent update made my computer blue screen, crash very often, this is the dmp record...

Discus and support The recent update made my computer blue screen, crash very often, this is the dmp record... in Windows 10 Gaming to solve the problem; file link : https://cloudreve.reassurehome.com/f/eZTk/101523-27562-01.dmp... Discussion in 'Windows 10 Gaming' started by 1, Oct 15, 2023.

  1. 1
    1 Win User

    The recent update made my computer blue screen, crash very often, this is the dmp record...


    file link : https://cloudreve.reassurehome.com/f/eZTk/101523-27562-01.dmp

    :)
     
    1, Oct 15, 2023
    #1
  2. PEER_SAM
    Peer_Sam Win User

    Latest update from Windows has caused blue screen of death?!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    • What is the make and model of the computer?
    • What is the version of Windows 10 installed on the computer?
    • Did you reinstall the update and the application after resetting the computer to factory settings?


    We need crash dumps in order to know what is causing this issue and suggest the appropriate steps to follow.



    We have sent you a private message, please reply to the message along with the crash dumps. Dump files can be found in C:\Windows/Minidump/*.dmp.



    Meanwhile, I suggest to try with the steps mentioned in the article:
    Troubleshoot blue screen errors and see if it works.




    We look forward for your reply.



    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Oct 15, 2023
    #2
  3. ROAN T
    Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Oct 15, 2023
    #3
  4. MELCHIZEDEK QUI
    Melchizedek Qui Win User

    The recent update made my computer blue screen, crash very often, this is the dmp record...

    Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Oct 15, 2023
    #4
Thema:

The recent update made my computer blue screen, crash very often, this is the dmp record...

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