Windows 10: the recovery key does not worked, failed !? why?

the recovery key does not worked, failed !? why?

:)

 

Windows BitLocker Recovery Key Not Working (Failed to unlock with this recovery key)

We have a system with BitLocker Enabled. The system requested a recovery key and we entered the correct 48-digit recovery password based on the provided Recovery Key ID. However, after entering the recovery key, it says "Failed to unlock with this recovery key" may I know how to solve the issue and how we get the file on the disk if the recovery is not working?

 

one key recovery

Hi Nawaxx,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to download and install the latest software for ‘One Key Recovery’ from the manufacturer website and check if it helps.

If the issue still persists, uninstall the software and install it in compatibility mode by following the steps below:

• Right click on the ‘Setup’ icon for the driver and click on properties.
• Under Compatibility tab, check the option for Run in Compatibility mode.
• Select Windows 8 from the drop down list.
• Click on Apply and then OK.
• Install the driver software.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Bitlocker recovery key

Hi LindsayWratten,

Thank you for posting your question in the Microsoft Community Forums.

Appreciate your efforts to work on this issue.

Please answer these questions to get more clarity on this issue:

1. Are you aware of any changes made to the PC prior to this issue?
   
2. What is the error message you get when you say ‘My system failed when recovering from a previous set point’?
   
3. Do you have administrative privileges on the same PC?
   

However, you can follow the suggestions below to check if that helps.

Suggest you to refer to this article to know
where to look or find the Bitlocker recovery key.

Further, you can ask someone with administrator privileges on the same PC to unlock it with their key.

If your PC is connected to a domain network (usually a work or school computer), ask the system administrator for your recovery key.

Here are the
recovery options in Windows 10.

Note: Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

Resetting reinstalls Windows 10, but lets you choose whether to keep your files or remove them, and then reinstalls Windows. You can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media.

Hope this helps and let us know how it goes.

Regards,

Srimadhwa B

Microsoft Community-Moderator