Windows 10: the right arrow does not advance the movie

the right arrow does not advance the movie

:)

 

Two blue arrows at top right of icons

The files under Desktop folder have same issue. I solved problem using below steps.

• Right click to Desktop folder.
  
• Click to Advanced button
  
• Unchecked compress contents to save disk spaces. Click Ok, ok and apply
  buttons.
  

After these steps, arrows should be disappeared and also you can use below command to clear icon cache.

 

Can't download the movie I purchased for rental.

Hello,



Thank you for writing to Microsoft Community Forums.



I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

Steps:

1. Select the movie you want to rent and click on
   rent option.
2. Login using Microsoft account.
3. Once you have signed in, you will have two option
   to stream or download movies to this device to watch offline.
4. Select download movies to this device to watch offline and click on next.
5. After Choosing the Next option and you will be asked for the payment option.
6. Once the payment it done, open Movies & TV application to download the movie.

You will be able to watch the movie offline from
Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



Steps:

• 1. Open store application on your pc.
  2. Click on the ellipses on right top corner of the screen.
  3. Logout and login back.

Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator

 

Up down left right arrows

Hi Laura,.

I suggest you to check if the following steps helps to resolve the issue.

• Right click on the Windows key and Go to control panel.
• On the upper right corner change the view by to small icon.
• Click on mouse.
• Then click on ‘wheel’ tab.
• Set the values for horizontal and vertical scrolling.

and see if it helps to resolve the issue.

Thank you.