Windows 10: The Roblox App on Microsoft Store can't open ?

Why does roblox open and then turn off by itself? it crashes upon startup, and yes i know there is a browser variant, but i need the MS variant.

:)

 

Roblox from microsoft store error

Option 1:

Open Start > Settings > Apps > Apps & features

Scroll down to Roblox

Select it

Click Advanced options

Click Terminate

Restart

Check the Store for updates

See if it launches successfully.

Option 2:

Open Start > Settings > Apps > Apps & features

Scroll down to Roblox

Select it

Click Advanced options

Click Reset

Restart

Check the Store for updates

Option 3:

Open Start > Settings > Apps > Apps & features

Scroll down to Roblox

Select it

Click Advanced options

Click Uninstall

Restart

Check the Store for updates

Launch the Microsoft Store:

Click the ellipsis in the top right corner of the screen (...)

Click My Library

Scroll through the list then click the Roblox game if its listed there, then click the download button.

If doesn't help, let us know and we can explore more options.

 

Roblox from Microsoft Store error

Dear Fran,



I'm glad to see you in Microsoft Community.



May I ask if by update you mean a system update or a Roblox app update? I can understand that it must be a difficult situation for you when things don't work as expected. However, let's follow these methods and check if they work.



1. Microsoft Store Cache Cleanup

• Right-click the Start icon and select "Windows Terminal (Administrator)" -> Enter: wsreset.exe
  

2.Reset Microsoft Store

• Open "Settings" -> Applications -> Applications and Features -> Find "Microsoft Stroe", select -> "Advanced Options" and reset
  

3. Uninstall and reinstall Roblox

• Download it on the internet and use roblox from your browser and try to see if the problem persists.
  
• You need to uninstall roblox in the application settings (Settings -> Apps -> Apps & features -> find the roblox app inside the right input box and click uninstall), then click on the link here, click on the game and it will ask you to install roblox.
  

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.



If there is anything not clear, please do not hesitate to let me know.



Best regards,

Zoee | Microsoft Community Support Specialist

 

roblox cursor issue

Hi,



Thank you for writing to Microsoft Community Forums.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type winver in Windows search/Run command)
  
• What is the make and model of the PC?
  
• Does it happen specifically with Roblox games or any other app?
  
• Are you aware of any changes on the PC prior to this issue?
  

However, before proceeding with the below steps, we would suggest you to sign out from Microsoft Store and after performing the steps sign in with the same Microsoft account.



Step 1: Reset the Windows Store Cache

Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.



Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2: Run the Windows Store Apps Troubleshooter

Select the Start button, and then select Settings>Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



Step 3: Reset Roblox app

1. Press Windows + I key to open Windows Settings.
   
2. Click on Apps and select Apps & feature from the left pane.
   
3. Scroll and look for the Roblox app.
   
4. Select the app and click on Advanced option.
   
5. Click on Reset and once you see a tick mark, then relaunch and check.
   

Regards,



Aditya Roy

Microsoft Community – Moderator