Windows 10: The screen froze then went black

One Discord program was open, then the screen froze and did not respond to the mouse the cursor froze, then the screen went dark, the mouse cursor remained in place, then I turned it off using the button, and when I went in, I found in the device manager that both video adapters looked strange, one is built into the percentage with an exclamation mark in a yellow triangle, the second with a down arrow. I rebooted the first one and turned on the second one. what's wrong with my computer

:)

 

PC goes into black screen and froze

The monitor has signal. Its just it froze and num lock froze and mouse.

What could be the culprit?

Here is what happened from start.

My brother is browsing the net with facebook and youtube and after a couple of hours, the screen turn to white and froze. So he did a reset and when it boot up it says windows didnt load correctly and it never booted up.

The next morning, i reformatted a new drive hoping its just an OS problem. But the problem is that in the desktop suddenly it will turn to black screen and froze the pc.

Now, made another clean install and when installing AMD driver, during the installation where it should blink and flicker the pc froze with black screen. So this is a gpu issue?

@XNine @jboydgolfer @alucasa

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.