Windows 10: The sound is very fuzzy, static, online tech support does not fix the issue

I have tried to fix the vibrating / static issue with no luck.

:)

 

Windows 10 no sound, just static

This computer came pre-loaded with Windows 10, I have owned it for two months, with no sound problems. This morning (unknown if there was a Windows update last night) the sound does not work. There is no partial sound when attempting to play music. There is only a constant (with or without playing music) low-level static.

I have done all the usual steps with drivers, updating, uninstalling, deleting, reinstalling. No change.

Originally in device manager, under Sound there was listed (I forget the exact wording):
Intel
Realtek
NVidea

After uninstalling and rebooting there is only:
High Definition Audio Device (assume this is the default)

On the Asus support website where are only Realtek audio drivers. I downloaded and installed those. So now device manager, under sound, shows:
High Definition Audio Device
Realtek High Definition Audio

No matter what I do, same result, just low-level static, no sound or music of any kind.

Any ideas anyone?

Asus U534UX laptop, Windows 10 Home 64 bit, Intel Core i7-6500U 2.50GHz, Nvidia GeForce GTX 950M, 16 GB RAM, 512 GB SSD, 2 TB Mechanical.

 

Static sound

Hi Vijay,

Thanks for you help but I have tried all of the steps and none of them helped me I still have static sound.

 

window10 sound problems - I need help can you help me do that to fix the sound.

Hi,

To assist you better, please provide few details.

• What all the troubleshooting steps have you tried to resolved the issue?
• What is the exact issue are you facing with sound?
• Are you getting any error message?
• Have you installed all the pending Windows updates?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Method 2: I suggest you to follow the steps from the below article and check if it helps.

Fix sound problems

Fix sound or audio problems in Windows - Microsoft Support

Please get back to us with an update on this issue, we will be happy to help.

Thank you