Windows 10: The system cannot contact a domain controller to service the authentication request. Please...

Discus and support The system cannot contact a domain controller to service the authentication request. Please... in Windows 10 Software and Apps to solve the problem; This started on my Windows 11 machine one morning after an update. I can no longer get to our server via the naming convention but can access it via... Discussion in 'Windows 10 Software and Apps' started by Chad Lansford, Mar 18, 2025.

  1. The system cannot contact a domain controller to service the authentication request. Please...


    This started on my Windows 11 machine one morning after an update. I can no longer get to our server via the naming convention but can access it via the IP address. I don't have this problem with any other networked computers in our office and my PC doesn't have a problem connecting to other shared locations on the network. This problem is only with my machine and there are other windows 11 PC's in the office that it did not affect. The only difference between machines in our office is mine has a Xeon processor and the others have i7's. I have tried clearing the DNS cache with no success and m

    :)
     
    Chad Lansford, Mar 18, 2025
    #1
  2. changari Win User

    Raising the windows domain and forest issues?


    hi,

    I run a domain that was all 2003 r2 servers. I recently upgraded all my domain controllers to windows 2012 r2.
    That went off without any problems.. Our trust relationships had no issues also.

    My first step was to raise the Domain and Forest levels past 2003 to 2008. This went off without a hitch.
    These are the features for raising the levels to 2008:

    • Features and benefits include all default Active Directory features, all features from the Windows Server 2003 domain functional level, plus:
    • Read-Only Domain Controllers – Allows implementation of domain controllers that only host read-only copy of NTDS database.
    • Advanced Encryption Services – (AES 128 and 256) support for the Kerberos protocol.
    • Distributed File System Replication (DFSR) – Allows SYSVOL to replicate using DFSR instead of older File Replication Service (FRS). It provides more robust and detailed replication of SYSVOL contents.

    Forest Level Windows Server 2008

    • Features and benefits include all of the features that are available at the Windows Server 2003 forest functional level, but no additional features. All domains that are subsequently added to the forest will operate at the Windows Server 2008 domain functional level by default.


    My next step is to raise the domain and forest to 2008 r2, then 2012, and finally 2012 r2. I have been trying to find out exactly what I could expect from raising the Domain and Forest for each step.

    The step involving 2008 r2 seems relatively a non issue. But getting the couple of new features seem very nice

    Domain Level Windows Server 2008 R2

    • All default Active Directory features, all features from the Windows Server 2008 domain functional level, plus 2 new features

    Forest Level Windows Server 2008 R2

    • All of the features that are available at the Windows Server 2003 forest functional level, plus the following features:


    • Active Directory Recycle Bin, which provides the ability to restore deleted objects in their entirety while AD DS is running. <== New Feature very cool
    • All domains subsequently added to the forest will operate at the Windows Server 2008 R2 domain functional level by default.

    Here is my big concerns for the next raising of domain and forest to 2012.

    Forest Level Windows Server 2012:

    • All of the features that are available at the Windows Server 2008 R2 forest functional level, but no additional features.
    • All domains subsequently added to the forest will operate at the Windows Server 2012 domain functional level by default.

    Domain Level Windows Server 2012 R2: <=====
    Need to investigate more and why this post

    • DC-side protections for Protected Users. Protected Users authenticating to a Windows Server 2012 R2 domain can no longer:


    • Authenticate with NTLM authentication <==============(what issues may arise)
    • Use DES or RC4 cipher suites in Kerberos pre-authentication
    • Be delegated with unconstrained or constrained delegation
    • Renew user tickets (TGTs) beyond the initial 4-hour lifetime


    Will this affect my exchange anywhere users with remote access authenticating either clear of NTLM???
    and what would/may not to work properly day 1 when I raise the domain and forest to 2012. I cant really find anyone that can answer a straight question.

    Has anyone gone through this? what problems did you have, if any , if a lot???

    Any thoughts and suggestions will be much appreciated??

    thanks


    - - - Updated - - -

    One more point... I am not sure if I posted this to the correct forum.. So if I was wrong and it should be in a different one..
    PLEASE LET ME KNOW
     
    changari, Mar 19, 2025
    #2
  3. The service did not respond to the start or control request in a timely fashion

    Hi Eric,

    Thank you for posting in Microsoft Community.

    This issue might be occurred due to corrupted Windows services and updates.

    To understand the issue better, I suggest you to answer the below questions.

    • In which account are you facing this issue?
    • Are you connected to Domain?
    • Since from when are you facing this issue?
    You may login to other account and check if the RegEdit works.

    I suggest you to modify the registry to increase the default time-out value for the service control manager. To increase this value to 60 seconds, follow these steps:

    • Press Windows Key + R, type regedit, and hit
      enter.
    • Locate and then click the following registry subkey:

      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
    • In the right pane, locate the ServicesPipeTimeout entry.
    Note: If the Services PipeTimeout entry does not exist, you must create it. To do this, follow these steps:

    • On the Edit menu, point to New, and then click
      DWORD Value.

    • Type ServicesPipeTimeout, and then press ENTER.
    • Right-click Services PipeTimeout, and then click Modify.
    • Click Decimal, type 60000, and then click OK.
    • This value represents the time in milliseconds before a service times out.
    • Restart the computer.
    Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For
    added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft
    Knowledge Base:

    322756 (How to back up and restore the registry in Windows - Microsoft Support )

    How to back up and restore the registry in Windows

    Note: Install all the pending updates logging into Microsoft account and check.

    I suggest you to refer the below link and check if it helps you regarding this issue.

    Refer: The service did not respond to the start or control request in a timely fashion.

    Keep us posted to help you better.
     
    Sachin Venkatesh, Mar 19, 2025
    #3
  4. bdanmo Win User

    The system cannot contact a domain controller to service the authentication request. Please...

    UnattendedJoin error: failed to find the domain data (0x6e)

    Thanks for the suggestion! I don't want to add a domain account, as this is a generic unattended install that will be used for all company machines. Do you think it's possible that the computer would join the domain if, instead of using UnattendedJoin in specialize, I used your steps but left out the specific account? The other thing I was thinking was to use a generic account to allow the domain join during the specialize step. I added a machine password in the UnattendedJoin component, and instead of getting the error listed above, I got an authentication error, which makes me think I could probably do a secure join instead of the unsecure join. Thoughts?
     
    bdanmo, Mar 19, 2025
    #4
Thema:

The system cannot contact a domain controller to service the authentication request. Please...

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