Windows 10: The system shut down without Cleanly shutting down first Kernel-Power

I have been getting this Event ID: 41 I in the past had several of these and changed motherboard which seems have fixed the issue, however it seems to have returned again. The last previous was back in 2016-12-02 this morning I get up to my main business computer/server has rebooted with this error code? this work station runs 24-7
Asus Z97 MB
8GB Ram
Main Drive Samsung 950 Pro SSD
Windows 10 Pro I have not upgrade this work station to AU
UPS 1500 batteries are in good shape

I have 23 Minidump files dating back to 2016-05-16

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 1/17/2017 9:55:30 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: FrontDesk
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2017-01-18T03:55:30.752264100Z" />
<EventRecordID>35525</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>FrontDesk</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">292</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0xffffe0017057b028</Data>
<Data Name="BugcheckParameter3">0xbf800000</Data>
<Data Name="BugcheckParameter4">0x124</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>







:)

 

Blank screen

Thank you for the update.

The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut
down cleanly, a Kernel Power Event 41 message is generated. For more information, see

Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows.


Since the issue is more complex than what is typically addressed here in Microsoft Answers Forums. We suggest that you post this concern in
TechNet forums for better assistance.

For any other concern, please don't hesitate to let us know.

 

About Kernel Power 41 Error

Hi,

It is recommended to turn-off your computer properly to avoid both software and hardware failures. To know more about Kernel Power 41 error, you can read this article for more information:

Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows.

Let us know if you need more help.

 

The 4 latest dumpfiles all are
Code: WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: ffffe0017057b028, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ BUGCHECK_STR: 0x124_GenuineIntel CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: AgentService.e CURRENT_IRQL: f ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) x86fre STACK_TEXT: fffff800`d9452a38 fffff800`d7445f0f : 00000000`00000124 00000000`00000000 ffffe001`7057b028 00000000`bf800000 : nt!KeBugCheckEx fffff800`d9452a40 fffff800`d769389c : ffffe001`7057b028 ffffe001`6762eaf0 ffffe001`6762eaf0 ffffe001`6762eaf0 : hal!HalBugCheckSystem+0xcf fffff800`d9452a80 fffff800`d74463fc : 00000000`00000728 00000000`00000000 fffff800`d9452e70 00000000`00000000 : nt!WheaReportHwError+0x258 fffff800`d9452ae0 fffff800`d7446754 : ffffe001`00000010 ffffe001`6762eaf0 fffff800`d9452c88 ffffe001`6762eaf0 : hal!HalpMcaReportError+0x50 fffff800`d9452c30 fffff800`d744663e : ffffe001`668ec3b0 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe8 fffff800`d9452c80 fffff800`d744687e : 00000000`00000004 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda fffff800`d9452cc0 fffff800`d7446a00 : ffffe001`668ec3b0 fffff800`d9452ef0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce fffff800`d9452cf0 fffff800`d75cf47b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40 fffff800`d9452d20 fffff800`d75cf231 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b fffff800`d9452e60 fffff800`d751874b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171 ffffd000`2445c230 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiLockProtoPoolPage+0x26b STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: GenuineIntel IMAGE_NAME: GenuineIntel DEBUG_FLR_IMAGE_TIMESTAMP: 0 IMAGE_VERSION: FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_cache FAILURE_ID_HASH: {4c8f3f5e-1af5-ed8b-df14-d42663b1dfa7}[/quote] And all 4 mention the same error.

WHEA error for a MCE fault
This could point to hardware problem with your CPU but more often also motherboard software and monitoring software can cause this kind of BSODs.

In your driversmodules i found these older (mobo software related) drivers.

AsIO Wed Aug 22 11:54:47 2012 (5034AC67)
Driver Description: Asus PCProbe Utility
Driver Update Site: Official Support | ASUS Global
AsUpIO Tue Aug 03 04:47:59 2010
Driver Description: ASUS hardware monitoring software related
Driver Update Site: http://support.asus.com/download/dow...Language=en-us
IOMap64 Thu Oct 23 02:52:12 2014
Driver Description: ASUS Kernel Mode Driver ?Asus Smart Doctor/iTracker 2 Asus GPU Tweak and GPU Tweak Streaming from this link: Solved BSOD after sleep, restarts, driver_power_state_failure )
Driver Update Site: Official Support | ASUS Global

Update these drivers from the supportpage of your mobo look under utilities https://www.asus.com/us/Motherboards...Desk_Download/

Also update Intel Manegement and intel storage driver.
And see if you have the latest intel chipset drivers installed.

To check/test your intel processor you could run.
Intel Processor Diagnostic Tool (works in Windows)
Only need to run 1 or 2 of the tests under most circumstances.
https://downloadcenter.intel.com/dow...iagnostic-Tool

 

Thanks for the reply, I'll test this cpu, don't think that is the issue, no temp problems at least Could very well be Asus software AI III issue Unfortunately it will take a clean install to completely remove. I have the latest version of everything I just installed this motherboard first part of November.

 

The supportpage of your mobo has a AI III version with date of 2016/08/29, could you check if you have this version also installed.
You would suspect that a new compatible windows 10 version would not still have these older drivers from 2010,2012 etc.
How did you install your drivers from the inserted mobo cd or from the web.

 

Yes I installed from the latest from Asus Web site, I will go get the latest Intel ME and Chipset Info files. IRST drivers from Intel, hopefully those will solve the issue. Asus has had issues with AI III and windows 10, This latest upgrade was in sept 2016 and was supposed to have solved these issue. I did install this motherboard mid Nov 2016 You probably saw that in the minidump files?