Windows 10: The touch screen, Sound driver and brightness control are not working on my device Acer One...

Processor : IntelR AtomTM CPU Z3735F @ 1.33GHz 1.83 GHzRam: 2 GBSystem Type: 32-bit operating system, x64-based processor

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Touch screen not working

Were you able to see if your driver is up to date?

We suggest to update the touch screen driver and check for resolution.

Follow the steps provided:

• Press Windows key and X on your desktop and click on Device Manager.
• Expand Human Interface Devices.
• Locate the Touch screen driver.
• Right-click on the driver icon and click on Update Driver Software.
• Click on Search automatically for the updated driver software.
• Follow the onscreen instructions to update the touch screen driver.

 

Touch Screen Driver Missing

Hi Reza,

I understand that the touch screen driver is missing and not working and I will be happy to answer your query. Also, I appreciate the effort made towards the fixes you have tried. Let me ask you;

• What is the make and model of the computer?
• How did you try to install/update the driver?
• Do you remember making any specific change in the computer prior to the issue?

This can be due to missing/corrupted/outdated touch screen driver. Let's try the following methods and check the status.

Method 1: Run
Hardware and Device troubleshooter. Follow the steps.

• 
  Press Windows Key +R, type
  Control Panel.
  
• 
  Type troubleshooting
  in the search bar, click on troubleshooting.
  
• 
  Click on Hardware and Sound, click on
  Hardware and Devices.
  
• 
  Follow the steps from the wizard to run the troubleshooter.
  

Method 2: Sometimes it may work just by disabling and enabling the touch screen. Here's how:

• Open the "Start" Menu
• Searching for "Device Manager".
• Double click on "Human Interface Devices".
• Right click on "HID-compliant touch screen"
• Click on "Disable" and "Yes",
• Right click again for "Enable"

Method 3: Try and update the touch screen drivers and check if that helps.

• 
  Press Windows and X keys together.
  
• 
  Expand Human Interface Devices.
  
• 
  Locate the Touch screen driver.
  
• 
  Right-click on the driver icon and click on
  Uninstall.
  
• 
  Restart the computer so Windows can automatically search for the driver
  

Method 4: Visit the computer manufacturer's support website and install the latest touch screen driver available for the same computer model, compatible with Windows 10.

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

 

Touch screen disabled in Windows 10

Hi David,

Thank you for posting in Microsoft Community.

I suggest you to follow the steps below and check, if it helps:

Method 1: Try to run a inbuilt
Hardware troubleshooter
and check.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your touch Screen. Refer these steps:

• 
  Press Windows key +X, select
  Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting
  and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  
• 
  Follow the on-screen instructions and check.
  

Method 2.Try updating the Touch screen drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the touch Screendrivers:

• Press Windows key + X key and click
  Device Manager.
  
• Expand the Sound, Video and game controllers.
  
• Right-click on the Sound card and click on
  Update driver software.
  
• Restart the computer and check.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.