Windows 10: The troubleshooting wizard can not continue. Error code 0x80070005.

Discus and support The troubleshooting wizard can not continue. Error code 0x80070005. in Windows 10 BSOD Crashes and Debugging to solve the problem; I've been at this situation for a while and I'm losing patience. When right clicking on any program located on my desktop (.ink shortcuts) or in File... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CluelessCL, Jul 4, 2018.

  1. The troubleshooting wizard can not continue. Error code 0x80070005.


    I've been at this situation for a while and I'm losing patience.


    When right clicking on any program located on my desktop (.ink shortcuts) or in File Explorer, and running the compatibility troubleshooter, this comes up.


    The troubleshooting wizard can not continue. Error code 0x80070005. 70008ad9-0035-41b5-9bfd-08e89243b52b?upload=true.jpg

    Running the troubleshooting wizard always leads to failure, as stated above. Previously when running the troubleshooter I received a different error code (0x80070057). After looking around the internet and making a few tweaks , a new error code has shown up.


    Some Context:

    • Before I realized that something was wrong with the troubleshooter, I recently downloaded some free ware that included an old game.
    • This game was legit, and after scanning multiple times with Webroot and WDO, no viruses or malware were found.
    • When updating Windows via Windows Update, the updates have went through successfully with no error code showing up. It is only when troubleshooting a programs compatibility, that this error shows up.
    • I have run Sfc /scannow through Command Prompt, as well as DISM.exe, with no corruption found.
    • I have renamed catroot2 and SoftwareDistribution folder via Command Prompt, but nothing has changed,
    • I have messed around with Environment Variables, with no success.


    -When troubleshooting specifically for Windows Update, this came up.


    The troubleshooting wizard can not continue. Error code 0x80070005. 44807ed9-84c4-49d4-a138-c26fc38e47c8?upload=true.png This surprised me, because no corruption was found previously in other scans. I ran this troubleshooter for Windows Update about 10 times, getting the same results. It's as if the results are being faked.


    *I have no problems with starting apps and programs, such as Support Assist, Microsoft Edge, Windows Store, and Chrome.

    *When starting up Windows 10 Update Assistant though, it scans for updates, then immediately says thank you.


    The troubleshooting wizard can not continue. Error code 0x80070005. 52b2ad7d-bd38-4b23-b65f-f84a4cecbf0f?upload=true.png

    -This is weird to me, because when i ran the Windows Update Troubleshooter with similar results and then ran the W10 Update Assistant, terms and conditions popped up with an accept and decline option. But after running the troubleshooter again, it reverted back to the screenshot above.


    *-I was considering deleting my Admin User Profile, if it had a possibility of being corrupted, as well as reinstalling W10, but I wanted suggestions from the community first. I have not booted Safe Mode or Clean Boot because I don't know what to look for and where the problem is.


    -If you have any questions about my situation, feel free to ask. I have given the most info and what I have done myself to help my laptop, but I am out of ideas now. Please help, SOS!

    :)
     
    CluelessCL, Jul 4, 2018
    #1

  2. Error code 0x80070005

    Hello Sandra,

    Provide us additional information to assist you better with this issue:

    • What is the complete error message along with the error code of this issue?
    • What exactly are you trying to perform prior to this issue?

    I would like to inform that Error 0x80070005 is a Windows Update error.

    If you are facing this issue while installing the Windows Updates, I suggest you to refer to the below Microsoft Support article, try the troubleshooting steps suggested and check if it helps.

    Error 0x80070005 in Windows Update when you try to install updates


    Hope it helps. Get back to us with an updated status of this issue and brief description about this issue for further assistance.

    Thank you.
     
    Deepika Gowda, Jan 29, 2020
    #2
  3. Mel Tar Win User
    Mel Tar, Jan 29, 2020
    #3
  4. The troubleshooting wizard can not continue. Error code 0x80070005.

    The troubleshooting wizard can not continue. Error code 0x80070005.

    I created a local account on my laptop, and signed in to it.

    This is the first thing that popped up:


    The troubleshooting wizard can not continue. Error code 0x80070005. a060b207-2844-4cf1-91ea-0d1a40bb153f?upload=true.png


    Im not completely sure what this means.

    I ran the compatibility troubleshooter on a few programs, and the troubleshooter actually seemed to work. I received no error code when troubleshooting.

    -But when I troubleshooted Windows Update because I realized that all my files carried on to the new local account, I received a message that stated the Windows Update Database was corrupted.


    The troubleshooting wizard can not continue. Error code 0x80070005. b26c2d72-3d69-4f25-8539-1e219b6faf12?upload=true.png
    ^^^
    Results from the Local Account I just made.


    *So from what I see, my files are definitely corrupted. But why can't Windows fix it and why did sfc /scannow + DISM not find any problems?


    *My final option is to do a clean boot, but does this shed any light on anything else that can be done?
     
    CluelessCL, Jan 29, 2020
    #4
Thema:

The troubleshooting wizard can not continue. Error code 0x80070005.

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