Windows 10: the turn on and off bluetooth buttons isnt there and when i try connect my headphones it...

the turn on and off bluetooth buttons isnt there and when i try connect my headphones it just says "bluetooth is turned off"

:)

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

bluetooth headphones

Hi,

We see that you are having issues connecting your Bluetooth headphones to your Windows 10 Home laptop. Your Bluetooth headphones might be paired with your PC but it's not connected. To resolve this, kindly follow the steps below:

• Make sure your Bluetooth headphones is turned on.
• On the far right of the Windows taskbar, press and hold (right-click)
  Volume, and then select Playback devices.
• On the Playback tab, select the Bluetooth headphones, press and hold (or right-click) it, and then select
  Connect.
• Select your Bluetooth headphones, and then select Set default. Music should play on your Bluetooth headphones now.

Should you have further queries, feel free to post it.

 

Bluetooth Headphones Connect but no headphones output Device

Hello, MazR

Welcome to Microsoft Community.

It looks like you're experiencing an issue where your Sony WH-1000XM4 headphones connect to your Asus Notebook via Bluetooth but the headphones do not appear as an output device in the sound settings. Since you mentioned that the headphones work fine on other devices and have worked on this laptop before, it seems the issue is with the laptop settings or drivers.



Here are a few steps you could try to resolve the issue:

1. First open Windows Settings - go to the Bluetooth devices tab - delete the pairing information for Sony WH-1000XM4 - then turn off your Windows Bluetooth functionality.
   
2. Check for other connected Bluetooth devices around you, such as mobile phones or other mobile devices with Bluetooth functionality. Go into these settings to turn off Bluetooth, which should allow your Bluetooth headset's communication channel to come out to Windows.
   
3. Based on previous experience, if a Bluetooth headset is connected to more than two devices, the communication channel will be occupied, but this depends on the communication channel reserved for the headset by the hardware manufacturer.
   
4. Go back to the Windows side, restart the device, and turn on the Bluetooth function. Follow the steps for headphone pairing in Sony's manual to start pairing. After successful pairing, check whether it can be selected as the output device normally.
   

Feel free to let me know the status.



Chandy |Microsoft Community Support Specialist