Windows 10: The VSS service is shutting down due to idle timeout

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For some users, VSS aka Volume Shadow Copy Service is not running on their Windows 11/10 computers. And when they tried probing the issue in Event Viewer, they find out that the error message was The VSS service is shutting down due to idle timeout. In this article, we are going to take the investigation […]

This article The VSS service is shutting down due to idle timeout first appeared on TheWindowsClub.com.

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"The VSS service is shutting down due to idle timeout" - event 8224 on Windows 10.

Original Title: System volume information keeps increasing

This folder keeps increasing and gobbling up my C drive. I have System Restore set on the C drive alone with a maximum of 12 Gb, but it ignores this and sets itself to 100%. I have many files {e8eec.........} in this folder and a new one appears often (15+
in the last 90 min). Each time a new file appears, it coincides with "The VSS service is shutting down due to idle timeout" - event 8224 in Event Viewer. Any ideas how to stop it?.

 

"The VSS service is shutting down due to idle timeout" - event 8224 on Windows 10.

Hello Tom,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



Before assisting further, did you check if Volume Shadow Copy service is enabled and running in the
Services window on the PC?



You may be facing the above issue due to the improper setting set for
VSS services from the Services page.



VSS services is otherwise called as
Volume Shadow Copy services which manages and implements Volume Shadow Copies used for backup and other purposes. If this service is stopped,
Shadow copies will be unavailable for backup and the backup may fail. If this service is disabled, any services that explicitly depend on it will fail to start.



Follow the steps below and check if Volume Shadow Copy service is set to
Automatic and Running under Startup type and
Status.

• Press Windows logo key on the keyboard, type
  Services and select the top most search result.
• Locate Volume Shadow Copy services and check if
  Status shows Running and the Startup Type is set to
  Automatic.
• If not set, double click on the service and select from the drop down bar
  Automatic under Startup type and Service status to
  Running.
• Click on Apply and OK.
• Check if the changes are effective after closing the window.

Write to us with the status of the issue on the same post for further assistance.
Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

"The VSS service is shutting down due to idle timeout" - event 8224 on Windows 10.

Hi Tom,



Thanks for the update and sorry for the delayed response.



Event ID 8224 is simply an information indicating
Volume Shadow Copy Services (VSS) is complete performing backup of the files and data on the system according to the
System Restore option set on the C: drive.



The Volume Shadow Copy Service (VSS) provides the ability to create a point in time image (shadow copy) of one or more volumes that can be used to perform backups. The service is also used during restores of applications.



This is completely normal as the PC is informing you about the action being complete on the system. If this is happening regularly, perhaps to try and confirm if the backup is the cause or not, disable the backup option for a day
or two and check if the message will be shown on screen.



To disable the backup option, follow the steps below:

• Press Windows logo key on the keyboard, type
  Settings and select the top most search result.
• Click on Update & Security from the window and select
  Backup from the left side panel of the window.
• Click on the drive added under Backup using File History and select
  Remove.
• Check if the message is shown on the screen for a day or two.
• Add the drive back to continue the backup feature on the system.

Write to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.