Windows 10: There have been a hardware issue with my hp laptop....I've been locked out by data...

There was a hardware issue with my laptop which was repaired by the hp support team by installing the motherboard. But now its is asking for the bitlocker recovery key on bootup. The machine has not had bitlocker specifically enabled so I'm assuming it was done automatically once I had signed into my microsoft account. When I logon to my microsoft account I can see the device but it tells me "You don't have any BitLocker recovery keys uploaded to your Microsoft account.". How could this be. I'm in trouble.I have looked at the two accounts linked to microsoft and dont see any bitlocker recovery

:)

 

numbers key will not lock on My hp lapto computer

I tried the suggestion, however it did not work on my HP Laptop. I wish it had.

 

Hp laptop screen won’t display except occasionally

- this suggests BIOS corruption or a hardware problem...
Whilst you might try flashing the BIOS (updating it may be necessary to run Win 10- witness your problem above), you also say you have access to it.
Do you hear any beeps or sounds?

Try steps 1,2 here:
Laptop freezes at HP logo without loading circle - HP Support Forum - 5997641

Check the version of your BIOS vs that listed on HP's site for your laptop.

I'm also wondering if this might be related to your CMOS battery inside your laptop. (This should be a normal circular battery).
How to replace the CMOS battery
- but that's just a thought.

Worth asking on the HP forum.

================================
Sorry that's not how to create a bootable disk. All that disk is is data storage- as you just copied the files to it.

Please see:
How to Create a Bootable DOS USB Drive
for one way to do it using a free program.

However, given the above, doing that isn't likely to help you I'm afraid.

 

Windows 10 Hibernate issue with the HP laptop

Hi,

Sorry for the delay in response.

We would suggest you to runt the Power troubleshooter and check.

Try to run the troubleshooter and check.

• Type Troubleshooting in the search box and hit
  Enter.
• Select View all from the left pane and select Power.
• Follow the on-screen troubleshooter and try the steps.

We would also suggest you to update the firmware of the BIOS and install the chipset drivers and check.

For steps related to updating firmware for the BIOS and chipset drivers, you may contact the HP.