Windows 10: There is a GroupMe account with my daughter's phone number but someone else's email. She...

Discus and support There is a GroupMe account with my daughter's phone number but someone else's email. She... in Windows 10 Software and Apps to solve the problem; Someone created a GroupMe account with my phone number but someone else's email so she cannot create her own account. How to we fix this?... Discussion in 'Windows 10 Software and Apps' started by MARK LAHAYE, Oct 15, 2023.

  1. MARK LAHAYE
    MARK LAHAYE Win User

    There is a GroupMe account with my daughter's phone number but someone else's email. She...


    Someone created a GroupMe account with my phone number but someone else's email so she cannot create her own account. How to we fix this?

    :)
     
    MARK LAHAYE, Oct 15, 2023
    #1
  2. CITYSTEW
    citystew Win User

    GroupMe without a phone number?

    I want to use GroupMe to communicate with my family. All have smart devices, but not all have phones/phone numbers. Can you use the service without a phone number?
     
    citystew, Oct 15, 2023
    #2
  3. DAN_17
    Dan_17 Win User
    Lost access to my GroupMe account groups

    Hi -

    I have had a GroupMe account associated with my phone number for several years. Upon trying to open an attachment sent is a GroupMe chat, it opened up a browser and prompted me for username and password. I never had a password with my GroupMe account since I set it up in the iPhone app. So I then went to a PC and tried to associate an email address with my account, and it seemed to have started a new account. Is there any way I can regain access to my GroupMe account associated with my phone number? I have lost all access to the groups I was in, and need them to correspond with my kids' little teams they are on.

    Thanks for any help -

    Dan

    PS. Sorry I submitted this under Windows / Skype product since there wasn't a choice for GroupMe.
     
    Dan_17, Oct 15, 2023
    #3
  4. KARI
    Kari Win User

    There is a GroupMe account with my daughter's phone number but someone else's email. She...

    Microsoft account and phone number linked

    Microsoft account password recovery requires two verification codes being sent using two different verification methods. Each Microsoft account has at least two verification methods, the phone number and additional email address which are asked and required when you set up a new Microsoft account with a new hotmail.com or outlook.com email or using a third party email.

    When the thief who got your phone tries to recover your password, all your verification methods / security info phone numbers and email addresses will be listed for him to select one. OK, the thief naturally selects your phone number, gets the code sent as a text message, and enters it.

    But, clicking Next after entering the code he needs to select another security info contact (phone / email) from the list to receive second verification code.

    Password recovery is not possible with just your phone, the system is clever enough to make it impossible by requiring two codes being sent to two different phones and / or emails.

    You can add as many phone numbers and email address as you wish as security info contacts at https://account.live.com/proofs/mana...&refp=security. I wholeheartedly recommend that you add at least another security email address; if you only have one phone number and one email added, those which were required when you set up the Microsoft account, and that thief got your phone, the recovery would be as impossible to you as it is to him, you both having access to just one of required two verification methods.
     
    Kari, Oct 15, 2023
    #4
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There is a GroupMe account with my daughter's phone number but someone else's email. She...

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