Windows 10: There is a problem with your games setup. Please reinstall your game

I have tried almost everything to fix this issue. Here are a few i have tried: - Reinstalled the game- Reinstalled Direct X- Reinstalled CC++ Microsoft redistributable- Ran the game through Razor Cortex- Deleted and reinstalled d3dcompiler_43.dll file in system 32- Reinstalled my windows 11- Updated all graphics cards and other updateHere are my PC Specs: OS Name Microsoft Windows 11 Home Version 10.0.22631 Build 22631 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-LV6I94C System Manufacturer Micro-Star International Co., Ltd. System Model MS

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The Sims 4 Gaming problem

Hi Fiona,

The issue might cause if the game is compatible with Windows 10. So I suggest you to install the game in compatibility mode by following the steps provided below:

• Download the setup files for the game from the manufacturer website and save it on your local disk.
• Right click on the setup file of the game and select
  “Properties”.
• Select “Compatibility” Tab.
• Place a check mark next to“Run this program in Compatibility mode” and select operating system from the drop down list.
• Let the game install and then check thefunctionality.

Hope this helps. Keep us posted on the status for further assistance.

 

Problem with games on Win 10

Hi,



Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.



I would suggest you to install the game in compatibility mode and check if that helps.
Follow these steps to install the game software in compatibility mode and check if that helps.

• • • • 
        Right-click on the game setup file and click on
        ‘properties’.
        
      • 
        Click on the ‘compatibility’ tab and check the box
        ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
        

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

installing a game

Hi,

Thank you for posting your query in Microsoft Community.
We regret the inconvenience caused to you.


Please try the steps given below and check if the issue persists:

Step 1:

I suggest you to right click on the game and try to run as administrator and check.

Step 2: if that doesn't help I suggest you to install game in compatibility mode and check:

Follow the steps below on how to install game in compatibility mode:

1. Download the game from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the game and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the game install and then check the functionality.

Hope this helps.

Thank you.