Windows 10: There is no button or tab to add a family member

I've created a MS account for my son when starting up a laptop. I've tried to add his account to mine but there is no tab or button available to add a family member from the browser family safety page. In one box it has "you" , then my name family organiser, then it scrolls down to features. Nothing on adding a family member.

:)

 

broken "family member needs to sign in"

Parental controls stopped working. Family.Microsoft.com has alert: "Your family member needs to sign in to their Windows 10 device AngLaptop2014 for family features to work.

But the "how to fix this" says

• Select Accounts > Family & other people
• Under Your family, select your family member, then select Allow
• Have your family member sign in with their Microsoft account if asked to

And the steps don't apply. The account is already allowed, and there is no option to change that.

Now what???

 

fingergprint log-in for family member

Hi Kristi

Through Windows Hello, you may have your family members register different accounts with their fingerprints.

Once you are signed as the family account administrator, you may follow the steps below:

• Right-click the Start button.
• Go to Settings.
• Select Accounts.
• Choose Family & other users.
• Add people using the Your family, or Other users options. The only difference between the two is with family, you get an access to child controls, for monitoring and blocking content.

Once your child is logged into his or her own accounts, they can now set up their own
Windows Hello log-in. Refer to the steps below:

• Click Start.
• Go to Settings.
• Choose Accounts.
• Select Sign-in options.
• Select Windows Hello.
• Choose Fingerprint, then Set up.

After performing the steps, kindly share with us the result.

 

Unable to add another family member on the system

Hi Mel,

Thank you for posting your query on Microsoft Community.



I regret the inconvenience caused to you. I will be glad to assist you with your issue.

It would be grateful if you can reply to this question in order to assist you further:

• What happens when you try to add a family member on your system?
• Do you receive any error message or code?
• Are you logged in with administrator account?

I suggest you to follow the steps on how to add another family member on your PC and check if it helps:

Set up family features

Let us know the results. We will be glad to assist you further.

Thank you.