Windows 10: There is no green check mark on the Device Performance & Health tile in the defender.

Discus and support There is no green check mark on the Device Performance & Health tile in the defender. in AntiVirus, Firewalls and System Security to solve the problem; There is no green check mark on the Device Performance & Health tile in the defender. Can anyone provide me some solutions for this problem?... Discussion in 'AntiVirus, Firewalls and System Security' started by masud_ahmed, Jun 10, 2019.

  1. MASUD_AHMED
    masud_ahmed Win User

    There is no green check mark on the Device Performance & Health tile in the defender.


    There is no green check mark on the Device Performance & Health tile in the defender.

    Can anyone provide me some solutions for this problem?

    :)
     
    masud_ahmed, Jun 10, 2019
    #1
  2. JOHNNYLIE
    JohnnyLie Win User

    device performance and health status is red cross mark

    Hi, when i open settings then go to system -> about , the device performance n health is in red cross mark, but when i open the 'see details in windows defender', there is nothing. device performance status is green check mark

    then i try to enter the device performance and got into health report, all of the choices there such as device driver etc are show no issues

    so basically the red cross mark is only at the system ->about , i wonder how to get rid or make it become green check mark
     
    JohnnyLie, Jun 10, 2019
    #2
  3. DEANENCODED
    DeanEncoded Win User
    Windows Defender Performance & Health Scan Not Available

    Whenever I open Windows Defender, the Performance & Health scan always displays Not Available


    As well, there is no green check-mark on the Device Performance & Health tile in the defender hub.

    I am currently running the latest version of Windows 10 (version 1703)

    Any suggestions to why it's this way?
    There is no green check mark on the Device Performance & Health tile in the defender. ebe371e3-7456-44ba-b8ce-0ed28068ae4e.jpg


    ***Post moved by the moderator to the appropriate forum category.***
     
    DeanEncoded, Jun 10, 2019
    #3
  4. ANNA BON
    Anna Bon Win User

    There is no green check mark on the Device Performance & Health tile in the defender.

    Device Performance & Health feature

    This can be an issue with the old driver, update or hardware. However, for us to fully identify what is causing the issue, we may need to perform some troubleshooting steps. Please follow the steps below and check if it helps:

    Step 1: Use System File Checker to check for system file corruption.

    • Right-click (or press and hold) the Start 
      button, then select Command Prompt (Admin).
    • Enter sfc/scannow(note the space between "sfc" and "/").
    Step 2: Perform a clean boot. It will start Windows by using a minimal set of drivers
    and start up programs. It will also eliminate software conflicts that could occur when you install a program, or an update, or when you run a program in Windows.

    Once done, check if your Device Performance & Health will work and generate a report.

    Let us know the result of the suggested steps.

    Thank you.
     
    Anna Bon, Jun 10, 2019
    #4
Thema:

There is no green check mark on the Device Performance & Health tile in the defender.

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