Windows 10: there is no sound on my lap top

I have no sound on my laptop

:)

 

Mircrophone on Lenovo lap top

Hi,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

• 
  Do you see any error code or error message on the screen?
  

I suggest you to perform the below methods and check if it helps.

Method 1: Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio

Refer these steps:

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the playing Audio troubleshooter
  

Check if it helps.

If the issue persists, I suggest you to download and install the latest drivers from your computer manufacturer website and check if it helps.

I hope the information helps. IF you have any further queries, please feel free to contact us again with the details and updated status of the issue. We will be happy to assist you accordingly.



Thank you.

 

Dell lap top problem

The Dell lap top starts up and then after a minute shuts off. It told me to go to this site "recoverykey.faq. what is my next step to correct this problem?

 

Missing sound when connecting my Lap Top to a TV with HDMI

I regularly connect my Lap Top to a TV with a HDMI cable. It has so far been working perfect for both picture and sound.

I now have a problem with the sound. The picture is still working OK but I now only get sound from the internal speakers in my Lap Top.

When opening Playback Devices I no longer see my Sony TV (Show disconnected and Disabled Devices enabled).

Any help in getting the sound back to my TV would be appreciated. Thanks.