Windows 10: There might be a problem with the driver for the Wi-Fi adapter

Hi,


I purchased a Surface laptop in December 2019 from Best Buy, and have been problem with it maintaining the WiFi. In March 2020, Best Buy trouble shoot the problem, and now I have no WiFi and it says “there might be a problem with the driver for the Wi-Fi adapter”. Is someone able to walk me through on how to fix it, since Best buy is closed due to the Covid-19

:)

 

USB Wi-Fi Adapter Disabling

Is it on Windows 8's compatibility list (check MS website- forgot link)?

I had an issue with one Wi-fi adapter and it wasn't listed as compatible- All was well when I swapped it out with one on the compatibility list

 

USB Wi-Fi adapter not showing on tray

no, the driver it's for windows 8 but it works, the only problem is can't connect/switch from tray list

 

Windows 10 Wi-Fi Adapter Issues after 17134.254 Update

Hi Denzel,

Since the issue on your Wi-Fi adapter started after installing the latest update, then this could be a driver-related concern. The current driver may not be compatible that's why your wireless connection keeps disconnecting. For us to sort this out, I suggest
updating the driver of the Wi-Fi adapter. Please follow these steps:

1. Right-click the Windows key and select Device Manager.
2. Expand the Network adapters category, right-click your Wi-Fi adapter, then click
   Update Driver.
3. Select Search automatically for updated driver software.
4. Follow the on-screen instructions.
5. You may also check the Wi-Fi manufacturer's website for its latest driver in case Windows didn't find a new driver.

If the issue persists, then you may opt to roll back it's driver.

1. Right-click the Windows key and select Device Manager.
2. Expand the Network adapters category, right-click your Wi-Fi adapter, then click
   Properties.
3. Click on the Driver tab, then click Roll Back Driver.
4. Follow the on-screen instructions.
5. Click OK once done.

If you continue to have this issue even after performing the above steps, please let me know by replying to this thread. The system will notify me so I can get back to you as soon as I can.

Regards.