Windows 10: There was a problem with NVIDIA app in Windows 11

Discus and support There was a problem with NVIDIA app in Windows 11 in Windows 10 News to solve the problem; [ATTACH]Some users encountered the “There was a problem with NVIDIA app” error while launching the NVIDIA app on their Windows PCs. This error prevents... Discussion in 'Windows 10 News' started by WinClub, Mar 3, 2026 at 11:27 AM.

  1. WinClub New Member

    There was a problem with NVIDIA app in Windows 11


    There was a problem with NVIDIA app in Windows 11 There-was-a-problem-with-NVIDIA-app.png
    Some users encountered the “There was a problem with NVIDIA app” error while launching the NVIDIA app on their Windows PCs. This error prevents them from using the NVIDIA app. This article lists some effective fixes for this issue. The complete error message is: There was a problem with NVIDIA app Relaunch your app. If […]

    This article There was a problem with NVIDIA app in Windows 11 first appeared on TheWindowsClub.com.

    read more...
     
  2. dmccoy Win User

    Nvidia driver problem with 940 MX on Windows 10 x64

    I would only go back to the driver from the computers manufacturers if you experience any issues with the latest drivers from devie manufacturers.

    If everything is still working well with the clean boot then you can start troubleshooting as follows to start:

    How to determine what is causing the problem after you do a clean boot


    1. Log on to the computer by using an account that has administrator rights.
    2. From Start, search for msconfig. (In Windows 10, use the Search box from the Start menu. In Windows 8 or 8.1, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.)
    3. Select msconfig or System Configuration from the search results.
    4. Tap or click the Services tab, and then tap or click to select the Hide all Microsoft services check box.
    5. Tap or click to select the upper half of the check boxes in the Service list.
    6. Tap or click OK, and then tap or click Restart.
    7. After the computer finishes restarting, determine whether the problem still occurs.
    • If the problem still occurs, repeat steps 1 through 6, but clear the lower half of the check boxes in the Service list that you originally selected.
    • If the problem does not occur, repeat steps 1 through 6, and select only the upper half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.
    • If you still experience the problem when only one service is selected in the Service list, this means that the selected service causes the problem, and you should go to step 11. If no service causes the problem, go to step 8.
    8. Repeat steps 1 and 3 in this section.
    9. Tap or click the Startup tab, and then tap or click to select the upper half of the check boxes in the Startup Item list.
    10. Click OK, and then click Restart.
    • If the problem still occurs, repeat steps 8 and 9, but clear the lower half of the checked boxes in the Startup Item list that you originally selected.
    • If the problem does not occur, repeat steps 8 and 9, and select only the upper half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.
    • If you still experience the problem after only one Startup Item is selected in the Startup Item list, this means that the selected Startup Item causes the problem, and you should go to step 11. If no Startup Item causes this problem, a Microsoft service probably causes the problem. To determine which Microsoft service may be causing the problem, repeat steps 1 through 7 without selecting the Hide all Microsoft services check box in each step.
    11. After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then tap or click to clear the check box for the problem item.
    From <https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows>
     
  3. Sound problem with photos app

    Hi



    Welcome to Microsoft community.

    The issue you're experiencing with NVIDIA ShadowPlay recordings having no sound when played back in the Windows 11 Photos app, but working fine in ClipChamp and other applications, suggests there might be a compatibility or codec issue with the new clips. Here are some steps you can take to troubleshoot and potentially resolve this problem:

    Check Audio Settings in NVIDIA ShadowPlay

    • First, ensure that the audio recording settings in NVIDIA ShadowPlay (now part of NVIDIA GeForce Experience) are correctly configured. Open GeForce Experience, go to the ShadowPlay settings (usually a triangle-like icon), and check the audio recording options. Make sure it's set to record in-game audio and your microphone (if desired).
    Update NVIDIA Drivers and GeForce Experience

    • Outdated drivers or software can cause compatibility issues. Ensure your NVIDIA drivers and the GeForce Experience app are up to date. You can update drivers through GeForce Experience or by visiting the NVIDIA website.
    Check File Format and Codec

    • The Windows 11 Photos app may have limited support for certain audio codecs or file formats. If your new clips are using a different codec or format than old ones, this could explain the issue. Use a tool like VLC Media Player to check the codec details of old vs. new clips. If there's a difference, you might need to convert the new clips to a more compatible format or codec using video conversion software.
    Use an Alternative Media Player

    • While this doesn't solve the problem with the Photos app directly, using a more versatile media player like VLC Media Player can be a quick workaround. VLC supports a wide range of codecs and file formats.
    • Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.
    Run the Windows Troubleshooter

    • Windows 11 includes various troubleshooters that can help resolve issues. Go to Settings > System > Troubleshoot > Other troubleshooters and run the Playing Audio troubleshooter. This can sometimes resolve issues related to sound playback.
    Reinstall the Photos App

    • If the issue is specifically with the Photos app, reinstalling it might help. Open PowerShell as an administrator and run the following command to reinstall the Photos app:

      Then, go to the Microsoft Store to download and install it again.
    Convert the Clips

    • If the issue persists and is codec-related, converting the clips to a different format or codec that's known to work with the Photos app might be necessary. Use video conversion software to convert your clips to a widely supported format like MP4 with AAC audio.

    Please feel free to let me know how it goes.



    Best regards

    Derrick Qian | Microsoft Community Support Specialist
     
    Derrick19 - MSFT, Mar 3, 2026 at 11:28 AM
    #3
  4. Dos101 Win User

    There was a problem with NVIDIA app in Windows 11

    Windows Phone users Clubhouse

    I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular http://www.windowsphone.com/en-us/store

    You are both now added, welcome! *Toast :toast:
     
Thema:

There was a problem with NVIDIA app in Windows 11

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