Windows 10: "There were problems installing updates"

Discus and support "There were problems installing updates" in Windows 10 Updates and Activation to solve the problem; As the thread title say... This is a screenshot of what I see when I try to run updates. [img] Here is a screenshot of my winver. [img]... Discussion in 'Windows 10 Updates and Activation' started by Geosammy, Sep 26, 2017.

  1. Geosammy Win User

    "There were problems installing updates"


    As the thread title say...

    This is a screenshot of what I see when I try to run updates.


    "There were problems installing updates" [​IMG]


    Here is a screenshot of my winver.


    "There were problems installing updates" [​IMG]


    It's been like this since September 13, 2017.
    I also ran the Windows Update Mini Tool and still couldn't get updates.


    "There were problems installing updates" [​IMG]


    Windows Update is running.


    "There were problems installing updates" [​IMG]


    I've looked up the error code and it refers to having Microsoft Security Essentials,
    as well as Windows Defender installed.
    However, I can't find anything related to Microsoft Security Essentials installed on my machine.

    Anyone know how to address this issue?

    :)
     
    Geosammy, Sep 26, 2017
    #1
  2. musum Win User

    " SOFTWARE UPDATE FAILED "

    SO HERE'S THE LINK TO THAT PIC

    http://i26.tinypic.com/2ihbdco.jpg

    CAN U PLZ CHECK IT ACTUALLY I HAVE USED THE NOKIA SOFTWARE UPDATER B4 ... BUT I DONT KNW WHY I M GETTING THIS ERROR NOW
     
    musum, Sep 26, 2017
    #2
  3. musum Win User
    " SOFTWARE UPDATE FAILED "

    i have installed windows xp sp2

    previously i was using windows media center i thought i might b facing this probs due to that but then i changed it to windows xp ! n moreover i have also shown to nokia service center executives but they were not having the latest updates available ......
    my pc suite is showing that new update version of firmware is available but i cudnt download it "There were problems installing updates" :(

    oh gawd wat to do ? "There were problems installing updates" :(

    i tried in another pc then again i got an error u need to have minimum 256 ram "There were problems installing updates" :(

    please cant it b rectified ? there must b any solution to this probs please help me guyz

    god bless all of u thanx "There were problems installing updates" :)
     
    musum, Sep 26, 2017
    #3
  4. dalchina New Member

    "There were problems installing updates"

    dalchina, Sep 27, 2017
    #4
  5. Geosammy Win User
    Thanks for your reply.
    I checked the link you offered and couldn't find anything related to my issue, other then the same error code.
    I built the computer myself and didn't install McAfee, Norton or any other stuff like that.
    I'll have to do more searching, as you suggested.
     
    Geosammy, Sep 27, 2017
    #5
  6. dalchina New Member
    Hi,
    suggests a clue.

    You could also check your event log to see what that says.

    Run the troubleshooter.

    "There were problems installing updates" [​IMG]
     
    dalchina, Sep 27, 2017
    #6
  7. Geosammy Win User
    I've run the troubleshooter before and have run it again according to your suggestions.
    The troubleshooter shows the same results as it did before.


    "There were problems installing updates" [​IMG]


    The Windows Update Settings page states that my device is up to date.
    However, when I run Windows Updates. I get the same message using the same 0x80070426 error code.



    The Windows Update Page is now showing this, after checking for updates this morning at 6:40am on 9/28/2017.


    "There were problems installing updates" [​IMG]
     
    Geosammy, Sep 27, 2017
    #7
  8. dalchina New Member

    "There were problems installing updates"

    Please check your event log to see what that says. There should be reports related to that error.

    It would be interesting to see your Update History too please.

    This suggests a clue.

    Please post a screenshot of each of the 3 services shown here as shown by services.msc

    "There were problems installing updates" [​IMG]
     
    dalchina, Sep 27, 2017
    #8
  9. Geosammy Win User
    Thanks for these suggestions, but I don't know how to find stuff using the Event Viewer, I wouldn't know where to look.
    Also, where do I find my update history, so I can post it for you to see?
     
    Geosammy, Sep 27, 2017
    #9
  10. Geosammy Win User
    Here are the screenshots, that I think you're asking for.


    "There were problems installing updates" [​IMG]

    "There were problems installing updates" [​IMG]

    "There were problems installing updates" [​IMG]

    "There were problems installing updates" [​IMG]


    I also get this from Windows Defender, when I try to check for updates.


    "There were problems installing updates" [​IMG]


    I don't know what going on, but something doesn't seem right about all this.
     
    Geosammy, Sep 27, 2017
    #10
  11. hawkman Win User
    hawkman, Sep 27, 2017
    #11
  12. dalchina New Member
    Cortana search or Settings search for Update History

    Again the clue at the end of your post, for which thanks, I'll look thru it, is that 'the service hasn't been started'.

    So it seems some service is in the wrong state or unable to run for whatever reason.

    As you can already see, the state of the Windows Update service is different to mine (in two ways).
    RPC, RPC Endoint... & DCOM server.... are the same as mine.


    Event log:
    Windows has an Event Viewer (search for it) but it's cumbersome and awkward.

    Event Log Explorer (freeware) is more user friendly and supports searching.

    "There were problems installing updates" [​IMG]


    As this may be daunting, you might try
    a. Noting the time of the event (fault report)
    b. Typing Reli in cortana's search bar and clicking on Reliability History

    "There were problems installing updates" [​IMG]

    - You might find a report related to the update failure there.
    If so, click on it and post any more detail.

    But this is a very small selection of reports, and it may well not be included there.
     
    dalchina, Sep 27, 2017
    #12
  13. Geosammy Win User

    "There were problems installing updates"

    I ran this tool by clicking on Windows Validation and I'm not sure I want to post the results.
    Isn't this sensitive stuff?

    It does say that the Validation Status is Genuine and that Data Integrity pass.
     
    Geosammy, Sep 27, 2017
    #13
  14. Geosammy Win User
    I haven't changed the status of the windows update service.
    There is no option to set this service to Manual (Triggered Start)

    Here is a screenshot of what I think is my update history.


    "There were problems installing updates" [​IMG]
     
    Geosammy, Sep 27, 2017
    #14
  15. f14tomcat Win User
    Check this also.


    "There were problems installing updates" [​IMG]
     
    f14tomcat, Sep 27, 2017
    #15
Thema:

"There were problems installing updates"

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