Windows 10: There's no one on my family group, so I can't ask for permission on anything

I got my computer for Christmas in 2022, when I was 12, so it I assume automatically gave me parental controls. I'm now 14 and find the controls very limiting, I can't do anything. There is no one on the family group to approve of anything and I can't even buy minecraft because of it. It says anyone over the age of 13 can leave the group on their own but it says I have to get permission, and I can't because there's no one to ask. I don't know what to do, it really sucks

:)

 

Still need permission even though i am not in a family group

• I am not getting any error messages
• I've just started experiencing these issues, because I haven't log into my Microsoft account since I had my Xbox 360 and made a parental account which I own. Anyways I bought a pc the other day and when I saw that my main account was listed as a child's
  account I exited the family in that account and I yet require permission from an adult account. Besides leaving the family I don't remember making any prior change.
• Well I joined the family group again and try to give my self permission on the adult account but didn't understand what steps to take so, I left the family group again, but this time I made my account an adult account, but I still required permission.

 

Microsoft Family spurious "ask for permission" message

Thank you for your reply.



I'm sorry to hear that you are facing the issue again.



Just to narrow down the issue, I suggest you to
follow the methods mentioned below.

Method 1

1. Login to
   https://account.microsoft.com/family/ with the Microsoft Account and check if it says Adult/child account.
   
2. After checking the credentials, see if it is part of a family then remove it from the family group and check the status of the issue.
   

If the issue still persists, refer method 2.



Method 2

I suggest you to create a new user profile in Windows 10 and check the status of the issue.

Refer the article Create a local user or administrator account
in Windows 10 for the steps.



Regards,

Muralidhar

Microsoft Community Moderator

 

Family Features Ask for permission

We suggest that you check if you are part of a family group or your account was change to a child account.

Kindly follow the steps below on how you can check your account status:

1. Sign in to https://account.live.com.

2. Click the Family button in the blue bar at the upper part of the page.

Provide us the result or send us a screenshot of the page.

Let us know how it goes.