Windows 10: There's sound after launching the game, but the gsme itself (the video/display part)...

Discus and support There's sound after launching the game, but the gsme itself (the video/display part)... in Windows 10 Ask Insider to solve the problem; [ATTACH] submitted by /u/ColdCS [link] [comments] https://www.reddit.com/r/Windows10/comments/fesp3e/theres_sound_after_launching_the_game_but_the/ Discussion in 'Windows 10 Ask Insider' started by /u/ColdCS, Mar 7, 2020.

  1. /U/COLDCS
    /u/ColdCS Win User

    There's sound after launching the game, but the gsme itself (the video/display part)...

    /u/ColdCS, Mar 7, 2020
    #1
  2. JENNIFER CHA
    Jennifer Cha Win User

    Launching games

    Hi Wesley,

    Windows 10 is gamer-friendly by design. If an issue like being unable to launch a game happens, it can be caused by outdated display driver or other factors that cause conflict when launching the app. For us to better assist you, we'd like to ask for additional
    information. Please answer the following:

    • What build and version of Windows 10 are you using?
    • Are you getting an error message when launching the game?
    • Have you made any changes to the settings or installed updates prior to this issue?
    • What troubleshooting steps have you tried so far?
    • What specific games are you having issues with?

    We will wait for your response.
     
    Jennifer Cha, Mar 7, 2020
    #2
  3. SANGEETA SARKAR
    Sangeeta Sarkar Win User
    Sound Lowers when I launch games

    Hi Eric,

    Thank you for replying with the status of the issue.

    I would suggest you to uninstall the audio drivers and restart your computer and check if the issue persists.

    If the issue persists once again uninstall the audio drivers and then visit the manufacturer website and download and install the latest drivers and check if the issue gets resolved.

    Follow the steps to uninstall the drivers.

    • Press Windows key + R key.
    • Type devmgmt.msc and press
      Enter      .
    • In device manager go to Sound, video and game controller.
    • Right click and uninstall.
    Also update the motherboard chipset drivers from the manufacturer website and check if it helps.

    Let us know the status of the issue. We will be glad to assist you further.

    Thank You.
     
    Sangeeta Sarkar, Mar 7, 2020
    #3
  4. EESHWAR KUMAR
    Eeshwar Kumar Win User

    There's sound after launching the game, but the gsme itself (the video/display part)...

    Sound Lowers when I launch games

    HI Eric,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    I suggest you to run the Sound troubleshooter by following the steps provided below:

    • Type “troubleshooting” in search box and type Enter.
    • Click on View All on top left corner.
    • Click on Playing sound from the list and follow the prompts for troubleshooting.

    Hope the information is helpful. Please revert back with necessary information and we’ll be glad to assist you.
     
    Eeshwar Kumar, Mar 7, 2020
    #4
Thema:

There's sound after launching the game, but the gsme itself (the video/display part)...

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