Windows 10: thinscale secure remote worker failing my upload/download speeds

it is giving me a fail download/upload and my speeds are well over the recommended. I don't know what's changed. I didn't have any trouble for the first 3 months I worked. It just started about 3 weeks ago. I have gone through everything my work tech team told me. There is something stopping my speeds from reaching them. I have made sure I am up to date on everything , even drivers. I have restarted modem and router. even bought a new router thinking that could be the problem. restarted computer a few times. I don't have a 3rd party antivirus. I am the only one connected to my network. Tech

:)

 

How can I get my Secure Remote Worker to work?

Dear Paul Maynard1



Hope you are doing great, I am aware of the present situation is that your Secure Remote Worker won't work



With great effort of inquiry, Secure Remote Worker seems to be a third party tool that was beyond the supported scope of community. Please feel free to correct me if my understanding was wrong.



For the most appropriate community for posting your issue shall be Secure Remote Worker | ThinScale, which it is a professional place consist of many technical experts or advanced users of Secure Remote Worker. You can scroll down to the bottom and click on Contact to get the support of this app development team.

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.



Best regards,



Chandy|Microsoft Community Support Specialist

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* Your patience and cooperation are highly appreciated.

 

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