Windows 10: third party purchases and activation problems due to incorrect product key

Discus and support third party purchases and activation problems due to incorrect product key in Windows 10 Updates and Activation to solve the problem; i cannot activate my windows 10 or downgrade to 8.1 because i bought this notebook from someone who might have erased the digital certs and licences r... Discussion in 'Windows 10 Updates and Activation' started by JennsTheBest4Tyler4evr, Mar 30, 2019.

  1. JENNSTHEBEST4TYLER4EVR
    JennsTheBest4Tyler4evr Win User

    third party purchases and activation problems due to incorrect product key


    i cannot activate my windows 10 or downgrade to 8.1 because i bought this notebook from someone who might have erased the digital certs and licences r activate windows 10. i'm stuck in a loop, Help!

    :)
     
    JennsTheBest4Tyler4evr, Mar 30, 2019
    #1
  2. KUSHAN RANDIMA
    Kushan Randima Win User

    Activate windows 10 after re-installing (I have lost my product key)

    I own a Lenovo T430 laptop. In 2017, I installed Windows 10 using my original Windows 7 product key. Unfortunately, I cannot find that product key anymore. I need to re-install windows 10. Will it be automatically activated after the installation, if I skip the step of asking the product key during the installation?

    In my opinion, I believe that my laptop will have a digital entitlement stored on the Microsoft Activation Servers and this will not be a problem. Is that true?

    If not, please suggest me a solution or a workaround.
     
    Kushan Randima, Mar 30, 2019
    #2
  3. ARIEL ACU
    Ariel Acu Win User
    Windows 10 Product Key for a Free Upgrade

    Hi,

    The product key is important to activate and install Windows 10 to your device. Regarding your concern, let's try to isolate the issue and see what's causing you unable to use the product key to activate and install your Windows 10. Kindly provide the following
    information:

    • Where did you purchase the product?
    • What is the error message you received after entering your product key?
    • What troubleshooting steps have you tried?
     
    Ariel Acu, Mar 30, 2019
    #3
  4. MITHIN_EJ
    Mithin_EJ Win User

    third party purchases and activation problems due to incorrect product key

    Enter a Product key

    Hi MohammadMoharram,

    Thank you for writing to Microsoft Community Forums.



    To get clarity on this issue and assist you with appropriate troubleshooting steps, kindly reply with the answers to the questions below.



    1. What is the version of Windows installed on your PC, is that Windows 10 Home or Pro?
    2. Are you receiving any error message, when you are trying to activate your Windows 10?
    3. Have you purchased the product key for Windows 10 while purchasing the laptop?
    4. How did you run windows recovery?


    However, I suggest you to refer this thread article on
    using the Activation troubleshooter     and
    Activation in Windows 10    , and check if that helps.



    I look forward to hearing from you soon.

    Regards,
     
    Mithin_EJ, Mar 30, 2019
    #4
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third party purchases and activation problems due to incorrect product key

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