Windows 10: "This App Can’t Open. Check Windows Store For More Info”

I've gotten this several times when I open FFXIV and the solitary collection. The apps always run after this message pops up. I'm not sure why I'm getting it, tbh. This is a new computer, though, so any help to make it stop is appreciated.

:)

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

App store crashes, will not open - Windows 10 64 bit

Hi,

Please follow the methods mentioned below:

Method 1:

I suggest that you reset the Windows Store cache as per the below mentioned steps and check:

• 
  Press Windows key
  and R key together to open the Run Window.
  
• 
  Type wsreset.exe
  and press Enter key for the command to execute.
  

Method 2:

You may try to run the in-built Windows Store app troubleshooter and check. Follow the steps:

• 
  Press Windows Key + X.
  
• 
  Click on Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  On the left pane, click on View All.
  
• 
  Click on Windows Store apps to run the troubleshooter.
  

Let us know if the issue is resolved or if you require further assistance.

 

Error: This app can’t open check the Windows Store for more info about the DVD Player when launching Windows DVD Player

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that when you try to launch the Windows DVD Player app, you get the error This App can’t open, we will look into this for you. However, we will need the following details from you to help you further:

• When you say, “I did a restore yesterday” which restore option are you referring?
  
• Which device did you uninstall from Device Manager?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

Meanwhile, I would suggest you to refer the steps mentioned below and check if that helps in resolving the issue:



Method 1: Clear Windows Store cache



We can try clearing Windows Store cache and see if that makes a difference. Refer the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type wsreset and click on
   OK.
   

Method 2: Running in-built troubleshooter



We can try running the in-built troubleshooter for Store apps and check if that resolves the issue. Refer the steps mentioned below:

1. Press Windows key + I, to open
   Settings.
   
2. Click on Update & Security.
   
3. Click on Troubleshoot.
   
4. Scroll down, look for Windows Store Apps, and click on it and select
   Run the troubleshooter.
   
5. Follow the on-screen instructions.
   

Method 3: Reset or Repair



We can try repairing the app and check, if repairing the app doesn’t work we can reset the Windows DVD Player app. Refer the steps mentioned below:

1. Press Windows key + I, to open
   Settings.
   
2. Click on Apps, and select
   Apps & features from the left pane.
   
3. Scroll down, look for Windows DVD Player app, click on it and select
   Advanced options.
   
4. Click on Repair, and wait for the process to complete.
   
5. Now, use the Enhance feature and check.
   
6. If the issue persists, then Reset the app in similar way.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator