Windows 10: Though screen time is added child account remains loacked

So I have applied child restriction on my younger sister's account. I initially applied them for 8 hrs a day but the laptop locked her out within those 8 hrs. So then I changed the time from 8hrs to 23 hrs a day and yet she is not able to log in her account. She has to attend lectures for her school everyday amidst the COVID-19 LOCKDOWN.


Now I want to completely remove the time restrictions from her accountand cannot find a way to do the same. Even after turning the time to maximum i.e. 23 hrs a daily, the account is locked until 15/07/2020 DD/MM/YYYY 7AM.


Hoping for a quick and effective response.

:)

 

Child needs to see remaining screen time

Hello,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to extend screen time limit for your child account. I suggest you to refer the following article for more information on

time limits for child account.

Also refer the following article for troubleshooting steps to fix issues with

screen time limit.

Hope it helps.

Sandeep Kumar M

Microsoft Community - Moderator

 

Problems adding a child on the family account

Hello,

We're here to help.

You might be facing this issue due to the account is not configured properly.
Kindly refer to the steps below on how to reconfigure your
Family Safety feature for your Windows 10 device.

To remove a child

• From a web browser, go to
  http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.
• To remove a child, choose Remove at the top of the section labeled
  Select a child to view or edit their settings.
• Select the person you want to remove from the family.
• Select the Remove button that appears when you've chosen the person to remove.

To add a child to your family

• Sign in at
  account.microsoft.com/family.
• If this is your first time setting up a family, select Add a child.
  
  If you've already added child accounts to your family, go to Select a child to view or edit their settings and then select
  Add.
• Enter your child's email address and select Send invite. If your child doesn't have an email address, select
  Create a new email address for your child and follow the instructions on the screen.
  

Your child will need to accept the invite from their email.

Do note, you need to accept the email invitation from a device with the Child account currently logged in.

Let us know how it goes and we will be glad to assist you further.

 

Screen time of a child account switches off

Hi,

I realize that the screen time of a child account switches off in Windows. We will help you.

• Are you facing this issue after any recent update installed?

I suggest you to remove all the child accounts first and
re-add them and check if it helps resolving the issue.

Refer: Set up family features

I also suggest you to delete the Child account and create a new and re-add the account in Family.

Refer: Add a child account to your family

If you're having problems with your Microsoft account, you can try running the
Microsoft Accounts troubleshooter

It's an automated tool that can find and automatically fix some problems. It's only available in English, but will work in all languages.

Please post to us if the issue is resolved. We are glad to help you further.