Windows 10: Thread stuck in driver BSOD, bugcheck reboot error in event viewer

Hmm... Actually, it's my USB devices that all quit working. But I'm gonna try to get it to work. Thank you so much!

 

If you are plugging them into USB3 ports, try USB2. Not sure how many or type of USB ports your laptop has.

Edit: According to the specs you have 2 USB 3.0 ports and 1 USB 2.0 port (powered) so the USB 3.0 ports should be okay.

 

Oooh, thank you! I'm gonna try this tomorrow morning.

Edit: The USB 3.0 ports are the ones with the blue female ends right?

 

Alright so, I didn't get around to doing that thing you said with refreshing Windows, but the computer did bluescreen again and I think the dump file has info in it this time and didn't get overwritten. I'm to attach the dump file right here right? It's not letting me attach the dump file... I'm gonna save it just in case something happens to it.

Attached dump file.

 

The 8/25 dump shows:
Code: BugCheck EA, {ffffb00226c957c0, 0, 0, 0} *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys[/quote] DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT

atikmdag.sys is part of the driver for your AMD Radeon HD 8330. The one installed is:

11/29/2015 11:09:55 PM C:\WINDOWS\system32\DRIVERS\atikmdag.sys

which is fairly ol;d for Win 10. Try the driver form here: APU

 

That's really unusual given I just went on that site and updated drivers... I'm gonna do as you ask and see how it works.

Any idea why it didn't update that part of my drivers when I did this before? I did it just a few days ago.

 

It's possible that file was not recompiled as part of the update.

 

Alright, I've updated again but how do I know if the driver that caused the problem is updated now? I don't like the idea of waiting in suspense for it to bluescreen again... haha.

 

Look at the file on the hard drive, see what it's date is.

 

Has the same date but the date modified is a newer date.

 

That particular file was not recompiled when the newer driver was released then. Nothing you can do about that.

 

I guess it's a good thing the date is more recent then, haha. So far no bluescreens but the real test is when I'm gonna be on the poor laptop constantly when I'm out of town.