Windows 10: THREAD_STUCK_IN_DEVICE_DRIVER BSOD after iTunes or Win10Pro update

Discus and support THREAD_STUCK_IN_DEVICE_DRIVER BSOD after iTunes or Win10Pro update in Windows 10 BSOD Crashes and Debugging to solve the problem; I am having THREAD_STUCK_IN_DEVICE_DRIVER BSOD on HP Probook 450 G1 most often after updating Win10Pro or iTunes and rebooting. Windows resolves the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by HotTuna, Feb 20, 2018.

  1. HotTuna Win User

    THREAD_STUCK_IN_DEVICE_DRIVER BSOD after iTunes or Win10Pro update


    I am having THREAD_STUCK_IN_DEVICE_DRIVER BSOD on HP Probook 450 G1 most often after updating Win10Pro or iTunes and rebooting. Windows resolves the BSOD and then the computer funtions fine for a while. BSOD only on startup or reboot, never while using it.WinDbg localizes the error to:BugCheck EA, {ffffd701c2153040, 0, 0, 0}*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sysProbably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+3f )Followup: MachineOwner---------nt!KeBugCheckEx:fffff800`f5df10e0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff8582`c8a142f0=00000000000000eaI have specifically updated graphics drivers for Intel HD 4600 and AMD Radeon HD 8750M. No other drivers appear to be outdated.I have updated the BIOS to most current and have most recent Win10Pro updates.I have run the Forum data collection file as*BiggrinESKTOP-GDLM6OR-Mon_02_19_2018_171235_69I would appreciate and advice on how to proceed.

    :)
     
    HotTuna, Feb 20, 2018
    #1

  2. Windows 10 Issue with AMD Radeon HD 7970m, possible failed GPU?

    I´m having a similar problem with my ATI 7970M.

    The only diference is that on the BSOD I received the message "THREAD_STUCK_IN_DEVICE_DRIVER"
     
    LeandroPeixoto, Feb 20, 2018
    #2
  3. BSOD

    Hello, i have been getting the BSOD THREAD_STUCK_IN_DEVICE_DRIVER and cannot find a solution, here are my dmp files and system info:

    msInfo + DMP.zip
     
    ChristopherPenner, Feb 20, 2018
    #3
  4. THREAD_STUCK_IN_DEVICE_DRIVER BSOD after iTunes or Win10Pro update

    Hi There,

    Seems to be a problem with the GPU driver:

    Code: 0x100000EA: THREAD_STUCK_IN_DEVICE_DRIVER_M (2018-02-20 00:32:48) [Windows 10] CAUSED BY: dxgkrnl.sys * DirectX Graphics Kernel (Windows System File) atikmpag.sys [2017-09-20] * ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) * => AMD Support and Radeon Software Driver Download atikmdag.sys [2017-09-20] * ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) * => AMD Support and Radeon Software Driver Download PROCESS: System[/quote]
    You should reinstall the newest version of the AMD driver for your graphics card "AMD Radeon HD 8750M".
    Please use DDU to remove the actual driver:

    THREAD_STUCK_IN_DEVICE_DRIVER BSOD after iTunes or Win10Pro update [​IMG]
    Display Driver Uninstaller: How to use
    Display Driver Uninstaller (DDU) is a small software that can help the user to uninstall the display driver from the users PC. It can uninstall the driver for all the lead display chip developers, viz. Nvidia, AMD and Intel.

    After removing the actual driver please use the correct driver from this link:
    Mobile
     
    BSODHunter, Feb 21, 2018
    #4
  5. HotTuna Win User
    I had updated the AMD drivers, but did not remove the older remnants with DDU. Thanks for pointing me in that direction. Will update if not solved.
     
    HotTuna, Feb 23, 2018
    #5
  6. Alright, let us know if you have problems again.
     
    BSODHunter, Apr 5, 2018
    #6
Thema:

THREAD_STUCK_IN_DEVICE_DRIVER BSOD after iTunes or Win10Pro update

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