Windows 10: threat wont remove

Discus and support threat wont remove in Windows 10 Software and Apps to solve the problem; I have a threat on my pc and i hit the "quarantine" button and it refreshed and stayed without removing the threat, I also dont want to wipe my pc so... Discussion in 'Windows 10 Software and Apps' started by Anna Howland, Dec 4, 2023.

  1. ANNA HOWLAND
    Anna Howland Win User

    threat wont remove


    I have a threat on my pc and i hit the "quarantine" button and it refreshed and stayed without removing the threat, I also dont want to wipe my pc so can someone help?

    :)
     
    Anna Howland, Dec 4, 2023
    #1
  2. LELOUCH.LAMPEROUGE
    lelouch.lamperouge Win User

    WINDOWS DEFENDER IS NOT REMOVING THREATS

    Hello PaulPChou,

    This one works. You're correct I chose removed but it just doesn't remove the threats it says working and after working the threats are still listed. I ran the safety scanner, reboot, scan in safe mode, scan in clean boot but neither of those works to remove
    the listed threats.

    Just as I thought all I need is to manually delete the file where it contains the threats list just like a log file.

    Thanks for providing the path where it stores the list.

    Best regards,

    Lelouch
     
    lelouch.lamperouge, Dec 4, 2023
    #2
  3. WIN10FREAK
    win10freak Win User
    Threats detected by Windows Defender  

    If you really want to be sure if those threats are removed completely then I would suggest to clean install Windows. That’s the only way to know for sure. And always disconnect from the internet next time you encounter malware. That’s the first step to take, especially if you have more than one computer sharing the same network.
     
    win10freak, Dec 4, 2023
    #3
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threat wont remove

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