Windows 10: Three times W10 Updates clobbered my audio driver! please Help

This is the third time in the past 2 years of using W10, at each update, my HP Realtek audio driver gets messed up leaving me without audio period. Is there a way to protect my drivers (specially the audio) from the W10 updates ?

:)

 

Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.

 

Audio breaks down after updating the audio drivers on Windows 10

Hello Thomas,

As you are facing issues with accessing the audio sounds after updating the audio driver, we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the make and model of your device?
• Is this issue confined to accessing sounds from any specific video on your device?

This issue might have occurred due audio driver issues. Let us try the below troubleshooting steps and check if it helps.

Step 1: Rollback the audio drivers to previous version as the issue persists after updating the driver and check if it helps.

Press Windows + X keys from the keyboard, click on
Device Manager, expand the audio driver, right click on the driver, select
Properties. Under Drivers tab click on
Rollback Driver (If enabled)

Step 2: Fix the driver issues.

Press Windows + X keys from the keyboard, click on
Device Manager and on Scan for hardware changes.

Step 3: I suggest you to refer to the Microsoft help article about sound issues and check if it helps.

Fix sound problems

Hope it helps. Update us if you are still facing issues with accessing the audio, we will be happy to help you.

Thank you.

 

Dolby Audio Driver error after W10 upgrade

Just upgraded to W10 from W7, using Acer Aspire 5750G and getting error message "the current dolby audio driver version is 7.2.8000.17 and the software application expects driver version 7.2.7000.4. Please install a valid driver and software application
combination" I have tried updating the audio driver, it is a realtek driver and is already up to date, i cannot find anywhere in my system that has anything to do with Dolby audio, i have been reading questions from other users that were updating to W8.1 but
none that have suggested W10, i have not noticed any audio problems, should i just ignore it? can anyone help?