Windows 10: Thunderbird will not work following Windows updates

Recently, following updates to Windows 10, I have not been able to receive my e-mail. Can anyone give a solution please?

:)

 

Windows Live Issue & Thunderbird folders

Hi Allan

Windows Live Mail

Could be a corrupt WLM database. I suggest you try the following (assuming you use the default location of the WLM data).

Warning - this process will remove your email accounts and all emails in the mail boxes and Storage Folders

• Close Windows Live Mail
• In File Explorer, navigate to C:\Users\<yourusername>\AppData\Local\Microsoft, locate the Windows Live Mail folder
• Make a backup of the Windows Live Mail folder on a flash drive or somewhere else. (With this backup you will at least be able to view individual mail messages)
• Delete the Windows Live Mail Folder
• Restart Windows Live Mail - it should behave like when it first installed, requesting your account details etc.

Thunderbird

Which INI files did you rename? If you didn't rename any ini files in the folder C:\Users\<yourusername>\AppData\Local\Thunderbird\Profiles, do the following:

• Close Thunderbird
• Make a backup copy of C:\Users\<yourusername>\AppData\Local\Thunderbird\Profiles
• Delete the folder
• Uninstall Thunderbird
• Reinstall Thunderbird but don't start it
• Restore the above folder fro the backup
• Start Thunderbird.

If that doesn't work try playing around with the Thunderbird Profile Manager

• Hold Windows key and tap R, enter the following exactly with quotes etc. in the "Open" box, OK
• "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -P
• If you see "Default User", select it and tick "Use the selected profile without asking at startup"
• Click Start Thunderbird and see if your profile (messages, accounts, contacts) appears
• If not, close Thunderbird, Start the Thunderbird Profile Manager again
• This time click "Create profile" to start a wizard, click Next
• Enter a profile name, click Choose folder
• See if you can locate your profile folder, select it. Start Thunderbird

 

where is my Thunderbird address book ?

Involuntary windows 10 PC update of 3-20 hid or deleted my Thunderbird address book.

Changed desktop etc.

Had to re-establish my Thunderbird email account. Checked messages and it is working.

But address book is empty.

Is there a place where that data is stored?

Can't even find Thunderbird program in File Explorer.

 

Until and unless you let us know what, if anything, you have tried, offering advice might well be useless; I, for one, shall await your providing the needed information.

 

You could also help with error messages and or what does it do when it attempts to connect.

Does Thunderbird start when you double click it?

 

Thanks for the reply. All now O.K. following another 4 hrs worth of updates (why do they take so long )

 

That I don't think anyone can answer. There was one member whose update, pretty sure it was FCU, took over 24 hours. Yikes.