Windows 10: Thunderbolt 3 10G adapter not working in Windows 10 after Windows updated itself without my...

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thunderbolt 3 to displayport adapter

Hi John,



Thank you for writing to Microsoft Community Forums.



I understand that inconvenience you are facing when the things may not work as expected.

1. What is the make and model of the computer?
   
   
   

When the Thunderbolt 3 is used with certain eighth generation Intel processor-based Windows 10 systems, there is a possibility that the two USB 3.0 ports on the back of the dock (closest to the Ethernet port)
may not be recognized properly by the operating system.





However, I would suggest you to follow the steps mentioned below and let us know if that helps.

1. Disconnect the pluggable Thunderbolt 3 dock from the system and remove its power cable to turn off completely.
   
2. Uninstall the Intel ‘Thunderbolt Software’ present on your system via the Control Panel ->
   Programs and Features and restart the device once.
   
3. Download and install the latest version of the Intel Thunderbolt Software published by your system manufacturer. If you are unable to obtain this download from your system manufacturer, you can download a version directly from Intel
   here -> https://downloadcenter.intel.com/do...-Driver-for-Intel-NUC-Kit-NUC8i7HNK-NUC8i7HVK
   
4. Restart the system once again.
   
5. Reconnect the power cable to the pluggable Thunderbolt 3 dock, and then reconnect the Thunderbolt 3 cable from the dock to your system.
   
6. You should be prompted to authenticate/approve the dock. Follow the onscreen prompts for the completion of the process and check the status of the issue.
   

If the issue still persists I suggest you to get in touch with the
Thunderbolt support for the further assistance.





Hope it helps.



Muralidhar

Microsoft Community Moderator

 

thunderbolt 3 to displayport adapter

I have a problem with a thunderbolt 3 to displayport adapter. It's actually thunderbolt 3 to HDMI, though it conforms to the displayport spec. When I use my laptop without it connected like at home then put the laptop to sleep and I come into the office
and connect it windows detects that it's connected but there is no signal on the monitor. I have 3 monitors and it doesn't matter which one it's connected to. Windows shows the monitor is active and is at the correct resolution. If I unplug the HDMI cable
from the back of the monitor windows detects that the monitor was removed and it is no longer available. I have to reboot the computer to get it to work.

I'm not sure if it's the adapter because at this point it's the only thing I haven't swapped, well and the computer also. I don't have another laptop with a thunderbolt 3 to displayport capability to test with. I'm going to get another thunderbolt 3 to displayport
adapter and see what happens, but I wanted to start this discussion before I get it to see if there are any possible solutions outside that.

I did force the monitor to default to the HDMI port. I also tried another HDMI cable, though I'm not surprised that didn't fix it.

Thanks,

John

 

StarTech Launches Two New Thunderbolt 3 Adapters

StarTech.com has announced the release of two new Thunderbolt 3 adapters that enable access to many different external peripherals and devices using various interfaces. The two new Thunderbolt 3 accessories allow users to extend the life of their external hard drives, USB devices and other specialized laptop peripherals.

The first new Thunderbolt 3 accessory, the Thunderbolt 3 to USB 3.1 Controller Adapter (SKU: TB33A1C), provides dedicated USB 3.0 bandwidth to three USB-A ports and one USB-C port (total of 20 Gbps). The adapter gives the user access to high performance USB peripherals such as storage controllers and 3D scanners from Thunderbolt 3 based laptops. The second new product, the Thunderbolt 3 eSATA Adapter with USB 3.1 (10 Gbps) Port (SKU: TB3ESATU31), offers connections to an external eSATA hard drive or SSD, and to a USB device simultaneously. Both products are beneficial for Windows and MacBook Pro users, where no USB-A ports are available.










"StarTech.com continues to provide connectivity products that take advantage of Thunderbolt 3 technology and maximize the user's experience while preserving their existing investment in peripherals. These products extend the life of high performance legacy peripheral products while allowing users to transition to a Thunderbolt 3 based laptop," said Nirav Gandhi, Director, Product Development, StarTech.com.

Features of the new Thunderbolt 3 accessories include:

Thunderbolt 3 to USB 3.1 Controller Adapter (SKU: TB33A1C)

• Four times the bandwidth of a traditional USB 3.0 hub, flexible configuration with three USB-A and one USB-C port
• Flexible connectivity to existing USB 3.0 devices, while being future ready for USB-C devices
• 2nd Thunderbolt 3 port to daisy chain additional Thunderbolt 3 devices, DisplayPort monitor, or fifth USB device with dedicated 10 Gbps bandwidth
• Stylish aluminum housing design with included Thunderbolt 3 cable
• Convenient front charging port for mobile devices
• External power adapter included for support of USB devices with larger draw

Thunderbolt 3 eSATA Adapter with USB 3.1 (10 Gbps) Port (SKU: TB3ESATU31)

• Provides both an eSATA (6 Gbps) and a USB 3.1 (Gen 2 Type-A, 10 Gbps) port connection from a single Thunderbolt 3 port
• Supports Thunderbolt 3 data rates of up to 20 Gbps, with two dedicated PCI Express lanes (one per port)
• Compact and durable housing design with an integrated Thunderbolt 3 cable, for maximum portability
• Supplies power for bus-powered devices (up to 1A on USB port)

Thunderbolt 3 brings Thunderbolt to USB-C at speeds up to 40 Gb/s, creating one compact port that does it all - delivering the fastest, most versatile connection to any dock, display, or data device. For the first time, one computer port connects to Thunderbolt devices, every display, and billions of USB devices. A single cable now provides four times the data and twice the video bandwidth of any other cable, while also supplying power.

The new Thunderbolt 3 accessories are available at CDW, Amazon.com, Newegg.com, PC Connection, and Insight and will be distributed by Ingram Micro, SYNNEX, Tech Data, D&H and ASI.