Windows 10: Time allotments for child request more screen time

Is there a way to customize the time allotments when a child is requesting more screen time? I don't understand the logic behind the offering:


15 minutes ( what is the purpose of 15 minutes?)

30 minutes

1 hour

2 hours Can't we get more than 2 but less than 8 ? This is silly

8 hours

I don’t want to give more time today


I would imagine most parents grant anything between 1 and 4 hours of time. Why not a custom time option that parents can select?

:)

 

Child request to extend screen time not received. Child locked out of computer.

I recently included my other child in our Microsoft Family and now my other child, which was first in the family, can't log in. The computer screen says "time is up". When asks for more screen time the notice says that a request was sent but I don't receive
a request even after numerous attempts.

I've also:

1. Removed child from the family. Then removed the other as well. Add child as a user outside of the family. Windows does not seem to recognize that the child has been removed as it still says "times up" and asks that a request be sent.

2. Re-add child (only the one child) but still I'm not able to receive a screen time extension.

3. Disabled screen time limits. Still not working as it should. Still receive notice to request an extension.

Any ideas? It seems that the accounts changes don't sync with the computer. Not entirely sure that adding the other child caused the issue but it started to not work once or just a little after this happened.

Thank you

 

Child request to extend screen time not received. Child locked out of computer.

This main issue of my child being locked out of the computer was solved.

However, it appears that screen time and parental controls won't apply to him but they do apply to my other child.

It did work before. It appears that this started to malfunction about the time I added my second child to our Family.

Second child's parental controls to limit screen time are positive function and I'm able to receive screen time extension requests and execute them.

First child parental controls don't work and he does not need to request screen time extensions despite that I have screen time limits clearly activated in his profile along with blocked websites.

It would be great if this issue could be solved. It helps me keep my kids and myself cognisant of the amount of screen time they receive.

 

Child unable to submit request for additional time

I have two child accounts setup under my family. Both were working fine until recently. I have both accounts setup so that they must send a request to me for time before they are allowed to log in. This way I know their homework and chores are completed.

One child account is able to submit the request for time. The 2nd child account gets an error every time stating "Something went wrong. We were unable to send your request. Are you connected to the Internet?" He is connected to the internet.

We have tried the following:

• Rebooting several times
• Logging into his Microsoft account to ensure its verified and that he is assigned to the correct device
• Opening up the time limits so that he can log in for an hour daily

He still gets the message when he attempts to send a request. I don't understand why his account is getting this, but the other child account is working perfectly fine.

Please advise how I can correct this issue.