Windows 10: TLS 10013

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System> <Provider Name="Schannel" Guid="{1f678132-5938-4686-9fdc-c8ff68f15c85}" /> <EventID>36871</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2023-02-15T05:21:00.6612661Z" /> <EventRecordID>1432788</EventRecordID> <Correlation ActivityID="{187a

:)

 

Microsoft Edge TLS Security

After trying everything (not a lot of steps) listed in the Microsoft Edge support site, I did a wider search and found this very simple youtube video that fixed it immediately:

For those who prefer not to click links the steps are simple:

1. Click in the Cortana search bar next to the Win 10 Start button

2. Type internet options

3. Select internet options (control panel) from the list

4. Click on the advanced tab

5. Scroll down to the security section

6. Make sure the following are all clicked:
Use SSL 3.0
Use TLS 1.0
Use TLS 1.1
Use TLS 1.2

7. Click apply

8. Refresh the page that was giving the error and it should now connect.

Hope this helps, it was a 30 second fix after hours of pounding my head against the error with the Support site suggestions.

 

Event ID 36871 - Repeating TLS Error 10013

Each day shortly after logon, my windows 10 log fills with numerous copies of SChannel Error 36871:

"A fatal error occurred while creating a TLS client credential. The internal error state is 10013."

I do not see any symptoms of this error that I recognize as such - failed secure connections etc.

The error occurs both before and after domain connectivity is established - as indicated by NtpClient.

Despite the error being "fatal", it repeats 2-4 times, followed by an increasing pause before repeating again.

My question is, first and foremost, what does internal error state 10013 indicate?

 

TLS security setting

We appreciate your response and the confirmation. To troubleshoot, we suggest the following steps:

• In the Windows Search bar, type Internet Options.
• Open the app and got to the Advanced tab.
• In the Security section, scroll down and add a checkmark to the following:
  Use SSL 3.0
  
  Use TLS 1.0
  
  Use TLS 1.1
  
  Use TLS 1.2
  
• After adding a checkmark, click on Apply then OK
  to save changes.

Give us an update about how it went so we can provide additional help.

Kind regards.