Windows 10: Tonor Q9 USB mic prevents USB devices from functioning

Hey all!I bought a Tonor Q9 Microphone awhile back, and it worked somewhat well. I have been having some issues with it recently however, and I wanted to see if anyone could help. So basically, any USB devices I plug in will always work, and never malfunction, but whenever I plug in my Tonor Q9 with any other devices also plugged in, it prevents them from working until I restart my computer the mic will also not function. All drivers are up to date, and power supply is adequate.SPECS:CPU: Ryzen 5 2600Motherboard: Asus B450GPU: Zotac GTX 1070RAM: Corsair Vengeance RGBPSU: 80+ Gold 700 watt n

:)

 

USB mic not working

I recently bought a new microphone. (TONOR USB Microphone kit Q9). When using it it will work for a while until tabbing out or updating the mic in someway which will cause it to stop working and when looking at the volume it will be fixed at a point. I've
used troubleshooting and seen if there is updated drivers none of these have managed to improve it.

I've used other USB microphones just fine and have had no problems so its specific to this one microphone somehow

Id really appreciate help as I've been stressing for a while about fixing it.

 

windows problems with usb mic

Hi Dave,

Thank you for posting your query in Microsoft Community.

I suggest you to run the Hardware Troubleshooter by following the steps provided below and check if the issue persists.

Method 1:

• 
  Type “Troubleshooting” on the search bar.
  
• 
  Click on troubleshooting, then click on “Hardware and sound”.
  
• 
  Under Hardware and sound, click on “hardware and devices”.
  
• 
  A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.
  

Method 2: Disable and re-enable all the
Universal Serial Bus controllers (USB) controllers.

The USB controllers represent the USB ports in Device Manager.

To disable and re-enable the USB controllers, follow these steps:

• 
  Press Windows key + X, Click on
  Device Manager.
  
• 
  Expand Universal Serial Bus controllers.
  

• 
  Right-click the first USB controller under Universal Serial Bus controllers, and then click
  Uninstall to remove it.
  
• 
  Repeat the above step for each USB controller that is listed under Universal Serial Bus controllers.
  
• 
  Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
  

Regards.

 

USB Mic Problems.

The next step is what I suggested originally. Try it in a friend's PC or take it to Best Buy and ask them to try it one of their PC's. Have to confirm the mic is working OK.