Windows 10: Toshiba C660 Laptop does not wake from sleep on Windows 10 1909

Hi everyone,

I've been trying to setup an old Toshiba C660 laptop with Windows 10 (version 1909). The one problem that I've encountered is that the laptop does not resume from sleep. The fan spins and power light comes on, but there is nothing (no backlight) on the screen and the num lock and caps lock keys do nothing, indicating that the laptop is completely frozen. Therefore, I have to perform a hard shutdown (pressing and holding the power button.) When I go to turn the computer on again, nothing comes up on the screen and the machine does not appear to post, although there is fan spin. The only way to revive the computer is to reinstall the battery.

The specs for this laptop are:

- AMD Athlon II P360 Processor
- ATI Mobility Radeon HD 4200 Graphics
- 2GB DDR3 1333Mhz RAM (soon to be upgraded to 4GB)
- 240GB Integral SSD
- Windows 10 version 1909

This problem does not occur on Windows 7 and Windows 8.1. I don't believe this is a hardware issue, given that the RAM has been tested using MemTest x86+ and the SSD is brand new (I've also tried a different brand of SSD.)

So far, I have tried:
- Reinstalling Windows 10.
- Using Windows Update provided drivers
- Installing the legacy Windows 8 ATI Mobility Radeon HD 4200 driver (via device manager)
- Disabling hibernate via CMD
- Disabling fast startup

Nothing I have tried has worked yet unfortunately. Could anyone provide any further suggestions please? If it comes to it, I may just install Windows 8.1, as that seems to work fine.

Thanks a lot, Ben.

:)

 

Toshiba Announces Smart and Affordable Satellite C660 and Satellite Pro C660

Toshiba Computer Systems, a division of Toshiba Europe GmbH, today announced the Satellite C660. The new laptop is ideal for users looking for a machine with adequate computing performance to handle their everyday computing needs - e.g. e-mailing, web-browsing, standard office applications and basic multimedia entertainment - in a really affordable package. Toshiba also unveiled the new Satellite Pro C660 that is targeted at professional users. Both, the Satellite C660 and the Satellite Pro C660 will be available early in the fourth quarter of 2010 throughout Europe, Middle East and Africa.





Large storage capacity to keep pace with today's digital lifestyle
The 39.6 cm (15.6") Satellite C660 features a textured black finish that isn't prone to fingerprints or scratches and a colour variation for the LCD cover in textured Steel Gray Metallic Light. The laptop has all the essentials users need for their everyday computing tasks. It features powerful processors from Intel and AMD, latest integrated graphic cards and up to 8 GB RAM which allow for convenient and smooth multitasking. The laptop comes with a large hard drive capacity of up to 640 GB to store plenty of documents, photos, music and videos The integrated 10-digit numeric keypad and a Touch Pad with Multi-Touch Control provide high usability.

Flexibility in communication and content sharing
The Satellite C660 is equipped with a selection of interfaces including two USB 2.0 ports, Wireless LAN, Bluetooth as option, Fast Ethernet LAN and a Multi-Card Reader. Two stereo speakers provide for a rich sound experience. Thanks to the embedded Web Camera* with microphone, face-to-face video chats are easily set up.

Ready to start right away
Users can benefit from the laptop's pre-installed software set including tools like Microsoft Office Starter 2010 that offers basic office productivity and Nero 9 Essentials to rip, burn and copy files. The Satellite C660 also features Toshiba's exclusive value-added software tools like the Toshiba Media Controller that makes content streaming to DLNA capable devices easy. The graphical user interface of Toshiba LifeSpace helps users to organize their daily activities and projects.

Satellite Pro C660: Working on a tight budget
The Satellite Pro C660 is mainly targeted at professionals. While offering nearly the same technical feature set as the consumer models the black textured Satellite Pro C660 comes also with a non-reflective 39.6 cm (15.6") display and runs Windows 7 Professional.

Features:

• CPU: Intel Core i3, Intel Pentium, Intel Celeron, AMD Athlon II Dual Core, AMD V series
• Microsoft Windows 7 Home Basic (32-bit) or Premium (64-bit) on Satellite C660, Microsoft Windows 7 Professional on Satellite Pro C660
• RAM: up to 8 GB DDR3 (1066 MHz)
• 2.5" HDD (5,400 rpm) up to 640 GB
• 39.6cm (15.6") TruBrite LED HD display (16:9), 1,366 x 768 pixels, 200 cd/m2; Satellite Pro C660 also available with non-reflective display
• GPU: latest integrated graphics
• 2 x USB 2.0, Multi-Card Reader, Fast Ethernet
• WLAN (802.11 b/g/n)*, Bluetooth 2.1 + EDR*
• 10-digit numeric keypad, Touch Pad with Multi-Touch Control
• Starting at 2.54 kg
• Dimensions: 380.5 mm x 254 mm x 28.0 mm (front) / 35.6 mm (back)
• DVD-Super Multi drive (Double Layer)
• Toshiba Media Controller, Toshiba LifeSpace
• VGA Web Camera* with Face Recognition*, microphone

* depending on configuration and local availability

 

Toshiba c660 model not eligible for Windows 10 free upgrade

Original Title: Windows 10 free upgrade

I have windows 7 premium on a Toshiba satellite C660. Toshiba issued a list of eligible PCs which can download Windows 10 excluding satellite C660 model number PSC1GE-004002 AR saying that such device
can't get a free Windows 10 > Is that true and why as long as a genuin Windows 7 home premium is installed on it by Toshiba when purchased ? ?

 

ASUS Laptop Won't Wake from Sleep Mode

OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
System Manufacturer ASUSTeK COMPUTER INC.
System Model UX490UAR
System Type x64-based PC
SMBIOS Version 3.0

Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

Troubleshooting Steps:

1. Reinstalled Windows 10 (clean)
2. Updated all drivers
3. Replicated on multiple Windows 10 versions, updates
4. BIOS latest version
5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
6. Disabled "fast startup" in control panel