Windows 10: Toshiba external drive is not detected

Mi disco duro externo toshiba no es detectado en lo absoluto por mi pc cuando la conecto a mi computadora mi computadora no detecta nada, es como si no hubiera conectado nada, la prove en otros dispositivos y estos si la reconocen, alguien podría ayudarme

:)

 

Toshiba external hard drive not detectible

I have a Toshiba DWC250 5TB external drive formatted ReFS that I cannot detect in either Disk Management or by using DiskPart/List Disk. Cabling and power are sound. The unit is not user serviceable because the case is not designed to be opened. I use it in a storage pool on Windows 10 Pro. I am having problems with the pool and removed the drive to check for files with a different computer.

I would like to use Diskpart/clean or clean all on it but first I have to get the disk detected. The unit has not shown signs of drive failure so it may be re-useable. Is there a technique to force detection (should it still be useable)? Please note the file system in not NTFS. It is ReFS. I have already detached it from its home PC and attached to a Surface Pro 4 via the Surface Dock to see if I can get it detected, but without success.

 

Problem with my Toshiba external drive.

Good, now use the Diskpart commands SELECT DISK, LIST PARTITION and LIST VOLUME to find out what's on each. Use these commands in this order and post a screenshot of the results.

LIST DISK
SELECT DISK 0
LIST PARTITION
SELECT DISK 1
LIST PARTITION
LIST VOLUME

This is what I see on my system with a (Toshiba, as it happens) usb drive plugged in. This Toshiba is Disk 1 and has two partitions.

 

Toshiba external hard drive not recognized

Hi Philip,

Thank you for writing to Microsoft Community Forums.

I understand that the external hard drive is not recognized by the PC. I appreciate your efforts in trying to resolve the issue.
It would be great if you can answer these questions to assist you in a better way.

• Did you try connecting the Hardrive to different USB Port?
  
• Does the Hardrive get detected if you try connecting it to a different PC?
  
• Are you aware of any changes made to the computer recently?
  

I suggest you refer and follow the steps mentioned in the KB article and check if that resolves the issueError:
“USB Device not recognized” when you try to access a USB external hard drive

Note: Ignore method 2 & 5 from the above article.

Let us know how it goes.

Regards,

Zaki