Windows 10: Toshiba L500-00F5 USB port problem

Discus and support Toshiba L500-00F5 USB port problem in Windows 10 Drivers and Hardware to solve the problem; There are 3 external USB ports on this L500 modelPSLS6C-00F005. The one on the front right has developed a problem. Nothing is recognized when plugged... Discussion in 'Windows 10 Drivers and Hardware' started by imaddicted2u, Apr 23, 2016.

  1. IMADDICTED2U
    imaddicted2u Win User

    Toshiba L500-00F5 USB port problem


    There are 3 external USB ports on this L500 modelPSLS6C-00F005. The one on the front right has developed a problem. Nothing is recognized when plugged in. An unrecognized device error pops randomly even with nothing plugged in to the front port. When the error pops the other 2 ports stop working momentarily. For instance the wired mouse I have connected to the working port will stop, then be re-detected. The trackpad always works.
    While running windows 7, I fiddled with drivers, uninstalling/reinstalling USB components in device manager and I disabled the faulty device but the error returns. I found that disabling the usb hub component made the error go away. Unfortunately the other 2 ports are attached to the same hub so I lose all usb functionality.
    I decided to try and do a fresh and clean install of Windows 10 in hopes of curing the USB issue but that didn't do the trick. I found I can turn off the annoying error notification and that the error is a bit more descriptive "unknown usb device (device descriptor request failed) driver error.
    Disabling the device in device manager seems to lessen the problem but in Windows 10 the device keeps getting re-enabled.
    Does anybody have any idea what I might do towards correcting this issue, although I expect it's a hardware problem. Is there a way to permanently disable that one particular usb port?

    :)
     
    imaddicted2u, Apr 23, 2016
    #1
  2. BONNIEMATHEW
    bonniemathew Win User

    Windows 10 downgrade not working

    Net.Tcp Port Sharing Service can be started.

    Windows defender is on and has been turned off.

    Model is Toshiba Satellite L500 PSLU9G.
     
    bonniemathew, Apr 23, 2016
    #2
  3. IAINMIDDLETON
    IainMiddleton Win User
    My Toshiba laptop can't find the DVD Drive or the Web Camera. Please Help

    How to find DVD drive and Web Camera on this laptop Toshiba Satellite L500
     
    IainMiddleton, Apr 23, 2016
    #3
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Toshiba L500-00F5 USB port problem

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