Windows 10: Toshiba Laptop Will Not Go to Sleep after Latest Win 11 Update See Below for KB Numbers

These were all downloaded and installed on 07.21.22, the day they were offered to me via Security & Updates.2022-07 Cumulative Update for Windows 11 for x64-based Systems KB5015882 2022-07 Cumulative Update Preview for .NET Framework 3.5 and 4.8 for Windows 11 for x64 KB5015732 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 Version 1.371.578.0 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 Version 1.371.531.0Naturally, I have tried everything I could find on the internet to correct this NEW problem which began immediately after

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No USB ports working on toshiba laptop

Hi guys,

Got an old Toshiba laptop, satellite l500d pslk0a-00r009
Its old and doesn't officially support win10. However I have it installed and everything works fine except USB. All the ports seem completely dead, plugging in a USB mouse I get no light on the mouse. USB flash drives don't work either. This was previously working under win7.

The issue seems to be I don't have "Generic USB hub" in device manager. Have tried to manually install it using add legacy hardware but it wont take. I have several USB root hub and others listed, but not the generic hub.

Here's what I have tried so far:

Uninstall all USB device in device managers and reboot
Confirmed BIOS is latest version
tried both legacy and compatibly USB mode in BIOS
Download and install generic win10 USB drivers
Disable USB power saving mode
Installed toshiba's service center, no updates available
Ran MS troubleshooter/fixit

I think the next step is to give up, but does anyone else have any suggestions?

thanks

 

recent Win update

Hello,

A quick question before we proceed:

What is the KB number of the latest update that cause these issue?

I suggest you to update all device drivers from Device Manager. Once this is done restart the computer to check the status.

Follow the steps below to update the driver:

• 
  Press “Windows key + X” together and select “Device Manager”.
  
• 
  Locate the touchpad driver.
  
• 
  Right click on the Touchpad driver icon and click on “Update Driver software”. Follow the on screen directions and complete the process.
  

Keep us informed to help you further.

 

Product Key illegible, Toshiba laptop

I have to bring my vintage Toshiba laptop back to active service, but it will not boot. I want to try a clean Win 7 install, but the Product Key number on the sticker is literally worn off! Without it, I cannot download Win 7 and burn a CD from this borrowed
machine. I cannot find any help from Toshiba on this 10-year-old laptop. It came with Win7 Home pre-installed. Suggestions?