Windows 10: Toshiba P300 won't upgrade

Discus and support Toshiba P300 won't upgrade in Windows 10 Installation and Upgrade to solve the problem; Thanks, I'll have a look. Good idea installing to a different drive to test it. Let us know how you make out. *Smile Discussion in 'Windows 10 Installation and Upgrade' started by imaddicted2u, Jan 13, 2016.

  1. simrick Win User

    Toshiba P300 won't upgrade


    Let us know how you make out. *Smile
     
    simrick, Jan 14, 2016
    #16

  2. Maybe I'm missing something. I downloaded the iso from TechBench. Followed the instructions provided for creating a USB key. When I tried to boot the laptop from it, I got OS not found. I double checked via multiboot that it is the USB key that is selected as the boot drive. The TechBench script puts the W10 Installation files in a folder called TechBench. It doesn't appear that a bootable USB key is created through their process, just a folder to run setup from on an existing Windows installation. The HDD I'm trying to use is blank.
     
    imaddicted2u, Jan 14, 2016
    #17
  3. Tried using the W7 key in the W10 install made from the media creation tool, I didn't think it would take it, it didn't.
    On to plan X. I'm making a bootable (I hope) USB of the TechBench ISO using the Windows 7 USB/DVD download tool.
    Earlier today I uninstalled all the Toshiba bundled software and updated all device drivers. The only thing that took an upgrade was the Microsoft virtual wan miniport adapter. I tried the install again, same problem, stuck at 32% (5% of installing features and drivers.
     
    imaddicted2u, Jan 14, 2016
    #18
  4. simrick Win User

    Toshiba P300 won't upgrade

    Hi.
    The ISO can be mounted in a W8 system and then just copied to the USB drive (nothing else can be on it). I know you're working with a W7 machine, and that's a little more complicated, so I'll look up the instructions on how to do that (I have it here somewhere).

    EDIT: Here it is. Just copy the extracted files to the empty USB drive. Yeah, you can't have the files in a folder called TechBench...
    ISO - Disk Image File : Extract to the Desktop - Windows 7 Help Forums
     
    simrick, Jan 14, 2016
    #19
  5. simrick Win User
    It wouldn't accept the W7 key? So, you got the OS installed but wouldn't activate? I am just wondering - is the W7 key an "upgrade only" key, and maybe that's why? In that case, an upgrade would be required. So, can you use your blank hard drive to get the original OS, then W7 upgrade on there (just a bare install that's activated), and then try upgrading using the TechBench ISO, by running setup.exe from within the W7 OS?

    Tried the install with the Media Creation Tool?
     
    simrick, Jan 14, 2016
    #20
  6. Yes, was via the media creation tool. I'm going to try again on the original HDD using the ISO from Tech Bench.
    The good news is, On a bare HDD the W7 key in Tech Bench USB ISO install = Windows 10 is activated.
    So this laptop can indeed run Windows 10 and the Tech Bench ISO can be used to clean install the Win 10 OS.
    Only 1 exclamation mark in Device Manager on a Mass storage controller. I'll be looking for a driver for hardware id PCI\VEN_1217&DEV_7130&REV_01
     
    imaddicted2u, Jan 14, 2016
    #21
  7. simrick Win User
    YAY! I knew it! *Dinesh*Dinesh*Dinesh

    Now that W10 is activated on that machine, it's not necessary to input a key anymore, ever, for any future installs.

    Is it "unknown"? Can you right-click and select update, and let windows install?

    Worst case, make a list of your devices in W10, then throw the old HDD back in and do a compare to figure out what it is. You can use Driver Magician Lite to grab the driver from the W7 system, and install it in the W10 system. Keep in mind it may not be a hardware driver, but something like Toshiba HotKeys, which doesn't work in W10.
     
    simrick, Jan 15, 2016
    #22
  8. Toshiba P300 won't upgrade

    Thanks so much for your help simrick.
    The device does not come up as unknown but as mass storage controller. Windows doesn't find a driver for it.
    Looking on the W7 hard drive the device is O2 micro integrated MMC/SD controller and O2 micro integrated MSPRO/xD controller.
    Just finished another upgrade install try but using the Tech Bench ISO on USB key on the original W7 HDD this time. Stuck again, same place. So little Sister will have to give me the go ahead if she wants me to upgrade to W10. Once she sees it on the other HDD she will have to have it...lol.
     
    imaddicted2u, Jan 15, 2016
    #23
  9. simrick Win User
    Oh yeah - I see, storage controller. You have got to find a driver for that or little sis will not be able to read any SD cards. Might want to ask on the Toshiba support forums and see if someone can identify the proper driver for you.

    Here are some W10 drivers - not sure if they will work, but, make a system restore point on the W10 OS and see what happens.
    O2Micro Media Card Reader Driver for Windows 10 (32-bit, 64-bit), 8.1 (64-bit), 8 (64-bit), 7 (32-bit, 64-bit) - ThinkPad W540, W541 - Lenovo Support (US)
    If it doesn't work, just remove it, or use system restore to go back.

    Apparently that is what's preventing the laptop from doing the "upgrade".

    One thought - have you tried the upgrade with the TechBench ISO, disconnected from the internet, instructing it to NOT check for updates during the upgrade?
     
    simrick, Jan 15, 2016
    #24
  10. I'll give the Tech Bench ISO another go tomorrow, without checking for updates. Do you think it would help to uninstall the two card reader devices and their software from device manager in W7 and then trying the W10 install again?
    Thanks for the driver links.
     
    imaddicted2u, Jan 15, 2016
    #25
  11. simrick Win User
    I would first try the drivers on the W10 OS HDD and see what happens. I would also post in the Toshiba forums - they are pretty good/fast to reply if they know the answer.

    If you can get a driver to work, why not just migrate her data to the W10 install and be done?

    p.s. On the W7 OS, try the upgrade without an internet connection first and see what happens. Make sure you have all drivers backed up before you go deleting everything. Hey - you've gone through this so many times, you are an expert now! *Wink
     
    simrick, Jan 15, 2016
    #26
  12. Windows 10 doesn't like the Lenovo driver but...
    Wowzers, I was walking by the laptop with my camera and thought, you don't suppose it will read the SD card....LOL...IT DID. Seems Windows 10 is ok without the driver.
     
    imaddicted2u, Jan 15, 2016
    #27
  13. Toshiba P300 won't upgrade

    LOL, the Toshiba buttons work too.
     
    imaddicted2u, Jan 15, 2016
    #28
  14. simrick Win User
    *Roflmao2*Thumbs
     
    simrick, Jan 15, 2016
    #29
  15. imaddicted2u, Jan 15, 2016
    #30
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Toshiba P300 won't upgrade

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