Windows 10: Total Black Screen after I updated my W11 pro to 24H2

I had previously problems with my LG display...it went black for a few seconds on normal use but today i noticed 24H2 update and was hopeful it would solve my display issues but insted now it's black all time and I have no recovery usb available. I can access to bios display works but after i exit bios and pc should start and it stars but dispay is black and I have no clue if this issue can be solved via bios?

:)

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator

 

Could the update from 22h2 to 24h2 be problematic?

Good day,

We have a customer who currently has the W11 22h2 in operation and would like to suspend 23h2 in order to switch to 24h2 in 2025. What is Microsoft's recommendation in this regard? Could the update from 22h2 to 24h2 be problematic?

 

black screen

Hi,

To assist you better regarding your concern, we would like to know more information:

• Did you get any error messages?
• Have you tried updating the drivers?

We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

link.

You can also check the article about troubleshooting black screen problems on the link below.

windows-10-troubleshoot-black-screen-problems

Hope this information helps. Please post us back if you need any further assistance.